Sachbearbeiter Retourenmanagement - Sarstedt, Deutschland - notebooksbilliger AG

notebooksbilliger AG

Geprüftes Unternehmen

Sarstedt, Deutschland

vor 4 Wochen

Geschrieben von:

Lena Wagner

beBee Recruiter

Beschreibung

whether m, f or d does not matter. The main thing is that you bring passion

Here's what you can look forward to

WORK-LIFE-BALANCE** 30 days of vacation | Flexible working time models | Part-time models
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MOBILE OFFICE Hybrid mobile or home office, as your role allows | Up to 4 weeks a year of work & travel.
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OTHER BENEFITS Events
| Employee discounts | Fitness | Company ticket in Hanover | JobRad |
and more**Your role in our team

#Tasks:

Your main task is to provide our customers with optimal support and assistance in 1st and 2nd level support within our customer service in the area of returns management.

- #Interface function: You handle clarification cases in close coordination with other departments and external partners such as technology & support, sales, carriers, distributors and manufacturers.
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#Working environment: You can expect strong team cohesion and varied activities

Profile:

#Background:
You have completed commercial training, e.g. as a management assistant for dialog marketing, management assistant for office management or a similar qualification.
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#Work experience: You have initial experience in customer service and ideally have knowledge in the areas of complaints, guarantees and warranties.
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#Customer orientation:You keep calm even in stressful situations and have tact in dealing with customer complaints. Customer satisfaction is your drive and motivation.
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#Enjoyment in dealing with people: and this is also noticed by your counterpart, whose concerns you handle efficiently and professionally.
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#Teamwork:You benefit from a well-connected team and contribute your strengths.
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#Passion: You share our passion for technology and the functioning of technical devices.