- Conduct factory inspections at CSA authorized factories (remote and on-site). Select representative product samples to audit; determine if sample complies with all applicable standards and Certification report; review quality control and testing documentation.
- Prepare Factory Inspection Reports (FIR), Initial Factory Evaluation (IFE) reports, and consumer product evaluation reports to document inspection findings per procedures and work instructions.
- Review previous FIR's to determine if previous deviations have been corrected.
- With supervision, determine satisfactory corrective action and time frame to implement the changes; determine if non-compliance merits stop shipments, re-investigation or removal of CSA mark and takes appropriate action.
- Maintain contact with clients by following up, providing information, and responding to inquiries.
- Keep current on new services available and communicates these to clients as necessary and assist clients with making changes to their records (address, company name, etc) with CSA.
- Electrical, Mechanical or Chemical Engineering or Associates Degree
- Licensed Electrician with related experience
- Bachelor's Degree in Engineering
- 5-7 years ́ experience (industry related experience will be an asset)
- Ability to work remotely and independently (Home office)
- Strong-effective communication skills
- Strong conflict resolution skills to be able to handle difficult situations
- Ability to read and interpret engineering drawings and test data
- Computer skills (word processing, e-mail)
- Usage of calibrated measurement instruments, high voltage test equipment, hand tools
- Ability to manage multiple inspection files and changing schedules and deadlines with supervision
- Working knowledge of laboratory instrumentation, as well as general laboratory procedures as they relate to performing factory inspections
- Good communication skills in German and English (oral and written) Knowledge of an additional European language (i.e.: French or Italian) welcome
- Ability to travel as needed and/or with short notice
- An interesting and highly varied job
- Possibility of mobile working and flexible working hours
- Fitness & health program for a relaxed balance to the daily work routine
- Company pension scheme
- Lease a Bike
- Permanent employment and a secure job for the years to come
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Field Service Representative - Plattling, Deutschland - CSA Group
Beschreibung
Employment Status:
RegularTime Type:
Full timeBUILDING A WORLD CLASS TEAM STARTS WITH YOU
At the heart of CSA Group is a vision: making the world a better, safer, more sustainable place. It's been part of our mission for nearly one hundred years: from the first engineering standard for railway bridges developed in 1919, to more than 3,500 standards, codes & related products today.
Headquartered in Canada, with a global footprint of more than 30 labs and offices across Europe, Asia and North America, CSA Group tests, inspects and certifies a wide range of products - from every day househould items to leading edge technology-to meet exacting requirements for safety, performance and environmental impact.
Our employees take pride in making a difference in people's lives through the work that we do. We're looking for people like you to help make it happen.
Job Summary:
The Field Service Representative maintains the integrity of the CSA registered mark by conducting factory inspections and safeguarding on-going conformity of products bearing the CSA Mark.
