- Responsible for monitoring and responding to complex technical control facility hardware and software problems utilizing a variety of hardware and software testing tools and techniques.
- Provides primary interface with contractor support service groups or provides internal analysis and support to ensure proper escalation during outages or periods of degraded system performance.
- May provide network server support.
- Requires extensive knowledge of PC/network communications hardware/software in a multi- protocol environment, and network management software.
- May function as lead job providing guidance and training for less experienced technicians.
- Provide Tier I and II support at remote field and garrison sites
- Perform server and desktop installation, basic cabling
- Perform systems administration of desktop and server systems connected to local and wide area networks
- Provide desktop system management involving account monitoring, security, operating system (OS) installation, and other local area system administration related functions
- Be capable of running an entire remote site by themselves with demanding customers in austere or garrison locations
- Maintain and load cryptographic device and keys
- Perform troubleshooting, maintenance, and repair on many types of hardware and software
- Provide advice and training to end users
- Troubleshoot, maintain integrity and configure network components along with implementing operating systems enhancements to improve reliability and performance
- Education: Bachelor's Degree with 12 years of experience or Master's with 10 years of experience
- Required Skillset:
- Knowledge of the principles, methods, and techniques used in network administration and support
- Knowledge of related hardware and software
- Clearance Level: TS/SCI
- Required Certification(s):
- DoD M IAT Level II/8140 Computing Environment (CE) Certification as determined by the Program Manager is required prior to support on contract
- IAT II 8570/8140 Baseline Certification Security+ or equivalent
- Required Computing Environment Certification: MCSA Windows Server 2012, Solaris 10, Linux+, VCP5, Azure Administrator Fundamentals etc
- Location: On Customer Site
- Additional:
- Candidates must be willing and able to attain a CI Polygraph for certain positions as determined by the contract
- Position may require lifting of objects (i.e. IT Hardware), reaching/bending/kneeling (i.e. plug in cables) and other moderately strenuous activity
- Travel may be required to support the mission
- 401K with company match
- Comprehensive health and wellness packages
- Internal mobility team dedicated to helping you own your career
- Professional growth opportunities including paid education and certifications
- Cutting-edge technology you can learn from
- Rest and recharge with paid vacation and holidays
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Beschreibung
Job Description:
Network Support Technician - Senior – TS/SCI required
Transform technology into opportunity as a Network Support Technician - Senior with GDIT. A career in enterprise IT means connecting and enhancing the systems that matter most. At GDIT you'll be at the forefront of innovation and play a meaningful part in improving how agencies operate.
At GDIT, people are our differentiator. As a Network Support Technician - Senior, you will help ensure today is safe and tomorrow is smarter. Our work depends on Network Support Technician - Senior joining our team to support the US Army Intelligence and Security Command (INSCOM).
HOW AN NETWORK SUPPORT TECHNICIAN - SENIOR WILL MAKE AN IMPACT
WHAT YOU'LL NEED TO SUCCEED:
GDIT IS YOUR PLACE:
#GDITINSCOM
#I2TS4
#GDITArmy
The likely salary range for this position is $122,366 - $47,862. This is not, however, a guarantee of compensation or salary. Rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range.Scheduled Weekly Hours:
40Travel Required:
Less than 10%Telecommuting Options:
OnsiteWork Location:
USA TX Austin