CRM Administrator - Berlin, Deutschland - Sharpist GmbH

Sharpist GmbH

Geprüftes Unternehmen

Berlin, Deutschland

vor 3 Wochen

Geschrieben von:

Lena Wagner

beBee Recruiter

Beschreibung

We are a fast-growing start-up on a journey to deliver measurable business outcomes to our clients through a bespoke digital solution that is based on 1:1 coaching.

As Europe's leading solution for people development, we believe that personalized learning is an important right everyone should have access to, and as such, we combine individual employee's needs with the demand for worldwide scalability of global organizations.

We bet on unparalleled user engagement driven by 1:1 human interaction with a coach and a digital learning journey that makes personal growth transparent, measurable, and enjoyable.

As our
CRM Administrator (f/m/x), you are part of the RevOps team and you'll be the main support for our CRM users and ensure our processes and systems are always up to date.

You will also be responsible for the rollout, customization and 3rd party tools & packages in Hubspot/Salesforce as well as CRM migration.

What you'll do here at Sharpist

Within 1 month, you will...

Have a successful onboarding and get to know your key stakeholders from across departments
Understand the core value Sharpist provides to business customers and learners
Take over the responsibility for administrative requirements of Sharpist's sales and operations organization including process and workflow
Start providing firstlevel support for our HubSpot users from Sales and Operations (including CS, BDR, as well as user experience and coach experience)

**Within 1 quarter, you will

Collaborate on creation of training materials to ensure our HubSpot users always up to date with our CRM
Function as a liaison between endusers and HubSpot's support team, and work closely with the product owner and software engineering
Develop optimal solutions for workflows and automation in our CRM

**Within 1 year, you will

You support the planning, organization and implementation of sprints and take over the management of external service providers
Support our migration from Hubspot to Salesforce

And then, what's next?

You leverage the advantages of a growing company and shape the team strategy as well as your own career with us

We believe you'll be successful if you are this type of person:

You are able to understand and improve business processes, translate and transform them into flows
Strong communication with the endusers and stakeholders including senior management
Enjoy teamwork and the necessary feeling for our internal customers

These hard facts will get us excited to get to know you better:

University degree, ideally in the field of business administration, mathematics, or computer science with a focus on IT system management (e.g. IT specialist, digitization management)
A few years of experience in CRM administration or a similar role
Extensive knowledge of the configuration options of either HubSpot or Salesforce, including descriptive automation techniques

- ideally have successfully completed Salesforce certifications, e.g. Salesforce Administrator, Advanced Administration, Business Analyst

Experience working in a SaaS company, ideally in a startup environment
Fluent in English
Based in or willing to move to Berlin

What we offer

A marketcompetitive salary
Uncapped vacation policy: you decide how many paid vacation days you need and take
Flexible working hours that best suit your way of working, including working remotely
A modern office with your own L&D library, mate drink, beer, cereal, etc. in Berlin, Neukölln
Free language lessons in English and German with Chatterbug
Sustainable company discounts
Visa and relocation support
And, of course, free sessions with your certified Sharpist coach and full access to our learning platform
If you are interested to learn more about the product and the Sharpist App, feel free to check out the linked documents, articles, and podcasts on our career site.

_
_We kindly ask you not to request demos on our website__, so our sales team can focus on impacting our target organizations:
)_