Product Support Service Training Specialist - Germering, Deutschland - Thermo Fisher Scientific

Thermo Fisher Scientific

Geprüftes Unternehmen

Germering, Deutschland

vor 1 Woche

Geschrieben von:

Lena Wagner

beBee Recruiter

Beschreibung

To support our HPLC Product Support Service Training Team in Germering, Germany, we are looking for a Product Support Service Training Specialist (f/m/d).

Key Responsibilities:

Develop and create technical training materials with focus on HPLC products
Plan and conduct online & presence technical trainings for our service organization and internal employees
International Support of our service organization for resolving technical issues of our analytical instrumentation
Responsible for crossfunctional project work and management (e.g. NPDI, PPI)
Efficient communication of field feedback to all relevant departments in order to continuously improve our HPLC product and process quality

Keys to Success:

Education

Masters or Bachelor's degree in a scientific or technical field with a background in chemistry, biochemistry or related or completed scientific education with work experience in a similar activity

Experience

At least 3 years' experience in HPLC or related analytical sciences
Substantial experiences in analytical technology, mainly HPLC, as a user, service technician or in a support
Handson experience with LC/MS systems, Xcalibur and/or Chromeleon software is desirable
Good presentation skills. Advanced experience in adult training
Experience in project management is an advantage

Knowledge, Skills, Abilities

Strong organizational skills, structured working style and attention to detail are key to success
Affinity to technical contexts, combined with strong critical thinking, problem solving capabilities, and organizational relations
Take ownership of tasks and drive them to completion within agreed timelines
Good presentation skills. Advanced experience in adult training
Very good communication skills in German and English
Good knowledge of Microsoft Office tools
Outlook, Excel, Word, PowerPoint
Willingness to travel (inter)nationally (up to 25%)

What we offer:

Employment with an innovative, futureoriented organisation
Outstanding career and development prospects
Company pension scheme and other fringe benefits
Exciting company culture which stands for integrity, intensity, involvement and innovation