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Product Owner for Microsoft Teams - Munich, Deutschland - Allianz Technology

Allianz Technology

Geprüftes Unternehmen

Munich, Deutschland

vor 4 Wochen

Geschrieben von:

Lena Wagner

beBee Recruiter

Beschreibung

The Workplace Service department is responsible for the operation of a modern workplace for all employees and partners in the Allianz Group.

This includes notebooks, desktops, virtual clients (AVC/VDI), file services, Office 365, mailing, service desk, field services and other products.

Having Office 365 rolled out to more than 95% of the whole Allianz organization we plan to increase the footprint of MS Teams further as the main collaboration and communication platform also utilizing connectors to improve the end user experience.

One of the main tasks will be to support the evolution of both existing conferencing tools Cisco Webex and Microsoft Teams into one central Unified Communication and Collaboration service experience.

You will

Develops a clear vision, strategy, and roadmap for Unified Communication and Collaboration based on Cisco Webex and Microsoft MS Teams
Prioritizing backlog based on Tribe and Customer Priorities
Ensures that the team understands the backlog items to the needed level
Ensures that product increments are delivered in high quality and iteratively considering customer and stakeholder feedback thus ensuring continuous product improvement
Clearly points out and provides solutions for productrelated impediments
Clear and transparent stakeholder management and coordination
Manages cross functional dependencies between epics and user stories in alignment with stakeholders
Regularly communicates updates and creates transparency towards management and stakeholders
Links objectives to key results to increase transparency how the outcomes of the product contribute to important priorities throughout the organization
Set up the measure and improvement plan of user satisfaction by exploiting all available data on the products' user experience (NPS survey, Tickets from the support, etc.)
Identify staffing demand to rampup the Teams squad and define required skill and create job descriptions in alignment with the chapter leads

Your skills

Having an Agile mindset
Critical Thinking generated by observation, experience, reflection, reasoning, and communication
Living the four

Allianz People Attributes:
Customer & Market Excellence, Collaborative Leadership, Entrepreneurship and Trust

Experience with UCC Tools preferably within largescale organizations (Cisco Webex / MS Teams)
Technical understanding of Workplace environment and ability to categorize and translate requirements into manageable backlog
Beneficial Experience:
Knowledge in network infrastructure and routing of media traffic
Understanding of Interoperability solutions to connect both tools
Ability to build and manage CPI operating team
Basic understanding of end user client landscape, compatibilities (fat clients, virtual clients and mobile devices), performance measures and versioning
Ability to work autonomously, prioritize effectively and take endtoend responsibility for the product
Skilled in intercultural collaboration across crossfunctional teams
Profound knowledge of the customer, market and competitors
Fluent in English and German
Excellent oral and written communication
Higher education degree in business administration, economics, business intelligence, IT or comparable education
Relevant work experience in leadership, project management, and / or relevant areas

Your benefits:

We offer a hybrid work model which recognizes the value of striking a balance between inperson collaboration and remote working incl. up to 25 days per year working from abroad
We believe in rewarding performance and our compensation and benefits package includes a company bonus scheme, pension, employee shares program and multiple employee discounts (details vary by location)
From career development and digital learning programs to international career mobility, we offer lifelong learning for our employees worldwide and an environment where innovation, delivery and empowerment are fostered
Flexible working, health and wellbeing offers (including healthcare and parental leave benefits) support to balance family and career and help our people return from career breaks with experience that nothing else can teach

About Allianz Technology

Allianz Technology is the global IT service provider for Allianz and delivers IT solutions that drive the digitalization of the Group.

With more than 10,000 employees located in 55 countries around the globe, Allianz Technology works together with other Allianz entities in pioneering the digitalization of the financial services industry.

D&I statement
Join us. Let ́s care for tomorrow.

You. IT

Job Level:

Professional

Location: