Technical Support Specialist - Stuttgart, Deutschland - teceze
vor 1 Woche
Beschreibung
Join our team at Teceze, an innovative technology company based in Stuttgart,Germany.We are currently seeking a Technical Support Specialist to help us maintain our reputation for outstanding customer service and technical expertise.
If you're passionate about problem-solving and enjoy working within a fast-paced, dynamic environment, we'd love to hear from you. As a Technical Support Specialist, you'll be instrumental in identifying, troubleshooting, and resolving customer technical issues.This is an exciting opportunity to grow your career with a forward-thinking company that values its employees' ideas and contributions.
Tasks- Diagnose and troubleshoot technical issues reported by customers
- Research and provide solutions to technical problems
- Assist in the installation, configuration, and maintenance of software and hardware
- Document and track customer issues and resolutions
Requirements:
- Bachelor's degree in Computer Science or a related field
- Proven work experience as a Technical Support Specialist or similar role
- Excellent knowledge of computer hardware, software, and networking systems
- Strong problemsolving and troubleshooting skills
- Effective communication and customer service skills
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