- We offer an exciting job opportunity in an internationally growing business environment characterized by high pace.
- You will work in a team with motivated and engaged people with a diverse background
- It is possible to work from home for a few days per week (after the onboarding period).
- International career opportunities
- An attractive compensation package including an annual bonus based on the company's performance
- 27 days paid leave per annual
- Find optimal multi-modal transport solutions to ensure prompt and safe delivery of cargo to destination
- Customer channel management
- Case Management
- Customer onboarding and relationship management
- Contract and dispute management
- Administrative stream
- Provide solutions for customer issues and act as voice of customer in the organization
- Act and communicate proactively whilst keeping customers informed of relevant topics
- Uncover upselling and cross-selling opportunities which will be of value to our customers
- Coordinate closely with other teams to ensure that agreed turn times are achieved for customer requests
- Address root causes and seek improvement opportunities on daily tasks/responsibilities
- Proven experience in customer service in Logistics/shipping
- Experience as a freight forwarder
- Experience with pharma customers will be an asset
- Strong problem-solving skills and can-do attitude
- Proficiency in both written and verbal communication in English and German is an asset
- Customer first mindset
- A Team Player
-
Senior Consultants
vor 2 Tagen
cervacon GmbH Hamburg, DeutschlandCERVACON - MIT KLARER AUSRICHTUNG · Wir sind eine von erfahrenen Beratern gegründete Managementberatung mit großem Kunden · - stamm und dynamischer Wachstumsperspektive. · Wir beraten und begleiten Führungskräfte der Energiewirtschaft bei der strategischen und opera · - tiven Aus ...
-
Junior Consultants
vor 2 Tagen
cervacon GmbH Hamburg, DeutschlandCERVACON - MIT KLARER AUSRICHTUNG · Wir sind eine von erfahrenen Beratern gegründete Managementberatung mit großem Kundenstamm · und dynamischer Wachstumsperspektive in der DACH-Region. · Wir beraten und begleiten Führungskräfte der Energiewirtschaft bei der strategischen und ope ...
-
IT Consultant
vor 1 Woche
init innovation in traffic systems SE Hamburg, Deutschland GanztagsProduct Specialist | 3rd Level Support für Planungs- und Dispositionssysteme (m/w/d) · ...
-
Application Consultant
vor 1 Woche
Vertraulich Hamburg, DeutschlandProjektmitarbeit bei der Einführung von "Cargosoft TMS" an verschiedenen Standorten · Planung und Durchführung von Softwareupdates · Analyse und Lösungsfindung für Fehler auch in Zusammenarbeit mit dem SW-Hersteller · Betreuung interner CRM- und Track&Trace-Systeme inkl. Definiti ...
-
Consultants / Projektleiter
vor 18 Stunden
Systain Consulting Hamburg, DeutschlandAlle Mitarbeiterinnen und Mitarbeiter in jeder der 123 Einzelgesellschaften der Otto Group tragen täglich mit innovativen Ideen dazu bei, uns unserem gemeinsamen Ziel näher zu bringen: in allen Bereichen Best in Class zu werden. · Du suchst einen Job mit nachhaltigem Impact in ei ...
-
Field Consultants
vor 3 Tagen
Eres Relocation Germany GmbH Hamburg, Deutschland**Hamburg, Berlin, Leipzig, Frankfurt, Düsseldorf, Stuttgart & Munich**: · - Flexible hours · **Job description**: · As an eres field consultant, you support the whole relocation process of our assignees at their new location in Germany. Whether you arrange the pickup from the ai ...
-
Field Consultants
vor 1 Woche
Eres Relocation Germany GmbH Hamburg, DeutschlandHamburg, Berlin, Leipzig, Frankfurt, Düsseldorf, Stuttgart & Munich · Flexible hours · As an eres field consultant, you support the whole relocation process of our assignees at their new location in Germany. Whether you arrange the pickup from the airport, accompany to authority ...
-
Field Consultants
vor 1 Woche
Eres Relocation Germany GmbH Hamburg, Deutschland**in Hamburg, Berlin, Leipzig, Frankfurt, Düsseldorf, Stuttgart & Munich**: · - Flexible hours · - Back to overview · **Job description**: · As an eres field consultant, you support the whole relocation process of our assignees at their new location in Germany. Whether you arrang ...
-
Junior Consultant Sap-dokumentenmanagement
vor 1 Woche
Vertraulich Hamburg, DeutschlandMitarbeit an herausfordernden SAP Projekten von der Neuimplementierung von SAP Folders Management bis hin zu entsprechenden 3rd Party Produkten · Arbeit im Team in Kundenprojekten: · Analyse und Konzeption, Programmierung, Beratung, Produktivsetzung, Betreuung Lösungen · Bei Inte ...
-
Consultants (M/w/d) Budgetverhandlung in
vor 2 Tagen
DEKRA Arbeit GmbH Hamburg, DeutschlandAls eines der erfolgreichsten und innovativsten Personaldienstleistungsunternehmen in Deutschland suchen wir für unseren renommierten Kunden in Hamburg ab sofort eine/n **Consultants (m/w/d) Budgetverhandlung in Direktvermittlung** · **Ihre Aufgaben**: · - Datenanalysen · - Mitwi ...
-
Berater / Consultant (M/w/d)
vor 1 Woche
Vertraulich Hamburg, DeutschlandDer Klimawandel und die Klimapolitik fordern und erschließen neue Märkte mit einem riesigen Potential. Für unser Team suchen wir daher zum nächstmöglichen Zeitpunkt einen Berater / Consultant (m/w/d) - Qualitätsmanagement, Risikomanagement, Produkt · - und Prozessentwicklung - re ...
-
Consulting Operations Support
vor 4 Tagen
Serrala Hamburg, DeutschlandAs a global B2B FinTech software company, Serrala helps organizations automate their complex finance processes to stay ahead of the curve. With locations in Europe, North America and Asia, our 700+ employees are dedicated to servicing our customers in all industry sectors, from m ...
-
Professional Consulting Veterinarian
vor 3 Tagen
Hill's Pet Nutrition Hamburg, DeutschlandNo Relocation Assistance Offered · Hamburg, Hamburg, Germany · **Job Purpose** · The Professional Consulting Veterinarian (PCV) - (f/m/d) reports into the Professional Veterinary Affiars Manager (PVAM) and is part of the Professioal Veterinary Affairs (PVA) team, working closely ...
-
Vp, Brand Solutions Consulting
vor 2 Wochen
Sportfive Hamburg, Deutschland**About SPORTFI** · **V** · **E** · SPORTFIVE is a global sports marketing agency that delivers customer-centric solutions based on trust and transparency, deep industry experience and global relationships, digital intelligence and innovation. SPORTFIVE strategically and creative ...
-
Working Students Meteorological Consulting
vor 2 Tagen
Dornier Consulting Hamburg, Deutschland**Dornier Suntrace GmbH**: · - The · - **Dornier Group** stands for innovative projects and exciting challenges and is a competent and reliable partner for complex consulting projects and demanding engineering services in a national and international environment. We bundle our ex ...
-
Working Students Meteorological Consulting
vor 2 Tagen
Dornier Group GmbH Hamburg, Deutschland**Dornier Suntrace GmbH**: · The · **Dornier Group** stands for innovative projects and exciting challenges and is a competent and reliable partner for complex consulting projects and demanding engineering services in a national and international environment. We bundle our expert ...
-
Internship - Consulting / M&a Start-up
vor 2 Wochen
Avomind GmbH Hamburg, Deutschland PraktikumSHIPOur client is a Hamburg-based start-up that brings together leading strategy consultants and financial investors with industry experts. They support their clients' decision making in strategic issues such as M&A transactions (corporate acquisitions) and the development of new bus ...
-
ERP-profis / ERP Senior Consultants (M/w/d)
vor 1 Woche
Gesellschaft für Organisation und Datenverarbeitung mbH Hamburg, DeutschlandGUTE AUSSICHTEN FÜR · ERP-PROFIS / ERP SENIOR CONSULTANTS (m/w/d) · WIR SUCHEN VERSTÄRKUNG · **Willkommen an Bord Das bedeutet bei uns**: · eine vielseiti ge Täti gkeit mit hervorragenden Entwicklungsmöglichkeiten · ein spannender Arbeitsalltag bei und mit unseren zahlreichen nam ...
-
ERP-profis / ERP Senior Consultants (M/w/d)
vor 1 Woche
Gesellschaft für Organisation und Datenverarbeitung mbH Hamburg, Deutschland**Willkommen an Bord Das bedeutet bei uns**: · eine vielseiti ge Täti gkeit mit hervorragenden Entwicklungsmöglichkeiten · ein spannender Arbeitsalltag bei und mit unseren zahlreichen namhaft en · Mitt elstandskunden · Projektverantwortung zu übernehmen für Bestands · - und Neuku ...
-
Senior Digital Transformation Consultant
vor 3 Wochen
NexusWorks Glinde, Deutschlande conocimientos en tecnologías de la información y comunicación (TIC) y en su aplicación en el sector público (cloud, big data, inteligencia artificial, blockchain, etc.) · **¿Qué ofrecemos?** · - Un ambiente de trabajo dinámico, innovador y colaborativo, donde podrás desarrollar ...
CX Consultant - Hamburg, Deutschland - Maersk
Beschreibung
We are seeking a highly skilled and motivated Customer Experience Consultant to join our team managing pharma customers in Hamburg. As a Customer Experience Consultant, you will be responsible for providing exceptional service to our customers, managing customer relationships, and ensuring that their needs are met in a timely and efficient manner. This is a great opportunity to work for a leading logistics company and develop your skills in customer service and relationship management.No matter your dreams and ambitions, Maersk offers exciting career opportunities in a truly international working environment. When you join Maersk, the world becomes your workplace. You will feel the diversity and dynamics of our international business from day one. We are committed to providing the best possible development and career growth to all our employees through digitalized learning methods to keep them updated with technological advancements. At Maersk, we have a vision of becoming The Global Integrator of container logistics - connecting and simplifying our customers' supply chains.
You will join a truly ground-breaking journey striving to continuing to strengthen the focus to become a truly customer-centric company, serving our customers' individual needs.
We Offer
Key Responsibilities
We are looking for
Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law. We will consider qualified applicants with criminal histories in a manner consistent with all legal requirements.
We are happy to support your need for any adjustments during the application and hiring process. If you need special assistance or an accommodation to use our website, apply for a position, or to perform a job, please contact us by emailing