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Certified Refurb Program Manager - Kleinmachnow, Deutschland - eBay
Beschreibung
At eBay, we're more than a global ecommerce leader — we're changing the way the world shops and sells. Our platform empowers millions of buyers and sellers in more than 190 markets around the world. We're committed to pushing boundaries and leaving our mark as we reinvent the future of ecommerce for enthusiasts.Our customers are our compass, authenticity thrives, bold ideas are welcome, and everyone can bring their unique selves to work — every day.
We're in this together, sustaining the future of our customers, our company, and our planet.Join a team of passionate thinkers, innovators, and dreamers — and help us connect people and build communities to create economic opportunity for all.
About the Role:
We are seeking a dynamic and results-driven Program and Account Manager to join our Certified Refurbished team. This role involves working closely with sellers, refurbishers, and internal teams to ensure high-quality standards are met and maintained.
You will be the key point of contact for program participants and will work to grow the program through central initiatives and partnerships.
Key Responsibilities:
Develop and implement sales strategies to grow the eBay Certified Refurbished Program, increasing its footprint and sales volume.
Collaborate with cross-functional teams including product management, customer service, marketing, and legal to enhance the program's offerings and ensure compliance with all policies and regulations.
Build and maintain strong relationships with sellers and refurbishers, providing support and guidance to ensure their success within the program.
Monitor and analyze program performance, identifying trends and opportunities for improvement.Ensure that all refurbished products meet eBay's quality and certification standards.
Lead the onboarding process for new program participants, including vetting and training.
Create and implement marketing and promotional campaigns to increase visibility and sales of certified refurbished products.
Provide regular reports to senior management on program performance, challenges, and progress towards strategic goals.
Qualifications:
Bachelor's degree in Business Administration, Marketing, or a related field.
Validated experience in program management, preferably within an e-commerce or retail environment.
Strong understanding of the refurbished electronics market and consumer electronics industry.
Proven track record of leading successful programs or partnerships.
Excellent communication and interpersonal skills, with the ability to engage and influence partners at all levels.
Strong analytical and problem-solving abilities, with a data-driven approach to decision-making.
Ability to work independently and run multiple projects simultaneously in a fast-paced environment.
Proficient in the use of data analysis tools and Microsoft Office Suite (esp. Excel and Powerpoint) combined with strong presentation skillsEnglish and German language fluencyPlease see the Talent Privacy Notice for information regarding how eBay handles your personal data collected when you use the eBay Careers website or apply for a job with eBay.eBay is an equal opportunity employer.
All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, veteran status, and disability, or other legally protected status.
If you have a need that requires accommodation, please contact us at We will make every effort to respond to your request for accommodation as soon as possible.
View our accessibility statement to learn more about eBay's commitment to ensuring digital accessibility for people with disabilities.Jobs posted with location as "Remote - United States (Excludes: HI, NM)" excludes residents of Hawaii and New Mexico.
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Job SummaryJob number:
R0062732Date posted :
Profession: Marketing & CommunicationsEmployment type: Full time
