- Responsibility for planning, organisation, and assurance of operational processes with the aim of 100% customer satisfaction whilst maintaining a strong awareness of costs
- Management of all warehouse employees (disciplinary and professional), as well as permanent staff deployment planning in consultation with all areas and staff requirement notifications and orders with service providers
- POC (point of contact) for the customer whilst constantly ensuring compliance with and optimisation of quality and performance indicators
- Management, monitoring, and corrective intervention in operational processes, as well as assurance of compliance with statutory and internal occupational health and safety standards
- Assurance of the induction and training of employees by supervisors, employee development meetings, and monitoring of training measures
- Partial assumption of site management tasks on a deputy basis
- Holiday planning and approvals for staff in your own area of responsibility
- University degree preferably in logistics, business administration, economics or similar qualifications with appropriate further training in the logistics sector
- Several years of professional experience in the contract logistics industry, as well as experience in staff management in a similar position within contract logistics (team size of approximately 200 employees)
- In-depth knowledge of the operational area in logistics and prior knowledge of the essential QSHE instruments (Lean Management, Kaizen, Six Sigma)
- Fluent in business German and English
- Initial experience in project management is an advantage, as well as good communication skills, strong interpersonal and leadership skills
- Assertiveness, strong analytical and problem-solving skills, innovative thinking, and an affinity for numbers
- Ability to react quickly to new business circumstances, strong hands-on mentality, and high sense of responsibility as well as strong team spirit
- Numerous company benefits such as job bike, company pension scheme, free drinks, etc.
- Continuous personal development opportunities
- Very good development and promotion opportunities
- Exciting and varied areas of responsibility
- Flat hierarchies and short communication channels
- "Open door mentality"
- Modern working environment and friendly colleagues
- Working in a very rapidly expanding company
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Operations Manager - Estorf, Deutschland - ID Logistics
Beschreibung
For our latest logistics centre in Estorf (Greater Hanover area) we are looking for a strong and experienced Operations Manager Contract Logistics (m/f/d) to start on 1 July 2024 .