- Speaking to and dealing with our customers and distributors
- Tariff and project calculation for FUSION IoT sales partners and end customers
- Project consulting and support: from the inventory to the implementation of the project
- Cooperative market development – together with a direct contact person at the network operator – in order to achieve optimal and individual solutions, e.g. Via joint conference calls
- Handling and carrying out tariff or product changes
- FUSION IoT Support Hotline & Mailbox you use
- Recording and monitoring of new orders as well as reorders/adjustments
- Carry out or support end customer appointments by appointment
- Acquisition of end customers by our own resources and through the use of various tools provided
- Plan and implement social media activities on a personal channel as well as work for the channels of Epsilon Telecom. Ltd
- Monitoring of customer key figures and behaviour combined with appropriate measures for information and prevention
- Conducting portal briefings for end customers and sales partners
- Planning and implementation of webinars and on-site training
- Trade fair visits both as an exhibitor and as a visitor to trade fairs
- Fantastic communication skills (German, English – Dutch would be a bonus)
- Previous experience working in a Telecoms world is ideal If you've worked in Tech also a plus
- Experience in MS Office packages (Excel, Word, PPT)
- Ability to work in a close team that has a start up vibe
- Customer first approach – our customers are at the heart of everything we do, partnership and connections are critical to success
- Goal-oriented, correct and prompt solving of tasks, including independent follow-up checks of the status quo
- Creativity and innovative
- Self-starter and driven for success
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Beschreibung
A bit about us
Gamma is a leading supplier of Unified Communications as a Service (UCaaS): we provide voice, data and mobile products and services to the UK, German, Spanish and Benelux business markets.
Gamma is expanding its UCaaS presence in Europe with a family of businesses focusing on digital automation, delivering Gamma-powered services to SME customers via a network of channel partners in Germany, Spain, and the Benelux region.
Our team work fast, with a start-up type of mindset but working within a leading European business. We are looking for someone to partner with our customers, able to deal with queries and have a solutions focused approach.
What will you be doing day-to-day?
What you'll need
A few things to note
This is a hybrid role with flexibility – our team come together in our office as well as ensure they are connected when at home.
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