- Your role is to build, manage, operate & continuously improve the database services infrastructure that supports the customer facing applications, back office & delivery infrastructure in a 7*24 environment
- You'll be responsible for leading complex workstreams & projects & act as a mentor (m/f/d) for offshore team members of levels 1 & 2
- Manage & support incident, change & problem management processes to ensure responses are provided within appropriate timescales - also provide technical escalations to offshore database teams at levels 1 & 2
- You'll build effective working relationships for close customer contact with service owners & application teams to ensure that technology & process improvements result in overall service improvement for our end customers
- You'll communicate regularly with technical development & operations staff to ensure database integrity, capacity & security
- You'll be responsible for defining & measuring SLAs & KPIs, operational process delivery, overall health of the facility & processes
- You've a degree and at least 5-6 years of professional experience in Oracle Database, Microsoft SQL Server, Couchbase, MySQL, PostgreSQL or other common DB technologies
- You already have experience of working in an environment where it was crucial to meet the changing needs of the business quickly
- In particular, your work with Oracle RMAN, Oracle Enterprise Manager, Oracle Data Guard & ASM & your experience in helping to define and develop operational processes for Level 1 and Level 2 database teams to manage Sky's corporate estate will be one of your strengths
- You describe yourself as open-minded in a fast-paced, dynamic 24x7 environment
- Good communication & relationship management skills complete your profile
- Free Sky - watch all our content for free
- Hybrid working model (60/40)
- Flexible working hours with overtime compensation
- 30 days of vacation + Holiday Buy
- Lease & Buy - leasing of technical equipment with tax advantage
- Speexx Language Training
- Wellhub - corporate wellbeing program
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