Customer Care Electronic Devices - Berlin, Deutschland - Workstation Customer Care

Workstation Customer Care
Workstation Customer Care
Geprüftes Unternehmen
Berlin, Deutschland

vor 1 Monat

Lena Wagner

Geschrieben von:

Lena Wagner

beBee Recruiter
Beschreibung
Our client provides customer support for high end electronic devices, such as smartphones, laptops, TVs and hi-fi systems.


The Contact Center Agent position serves as a first point of contact for customers and store employees requiring assistance with complaint resolution, product information and availability, stock and special order sales processing, special order sales systems and reconciliation, troubleshooting to diagnose or solve product performance issues; scheduling service appointments; answering questions about warranty and Extended Protection Plan coverage: complaint resolution; working directly with Independent Service Providers to facilitate quick and complete repairs; and other repair related inquiries and services.

The CC Base Agent positions provide support through phone and/or written interaction.


POSITION REQUIREMENTS:

The location covers several European contries.

Currently we are looking for the follwing language skills:


  • Danish
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