- Full Time
- Ballindamm 25, 20095 Hamburg, Deutschland
- With Professional Experience
- 4/8/24
- Being part of the Global Process Excellence team with a strong process excellence focus and result-driven mindset
- Drive innovative process improvement initiatives, collaborating closely with stakeholders on a global level
- Drive a solution-oriented and agile working methodology to deliver tangible benefits for the organization, ensuring a focus on efficiency and continuous improvement
- Cultivate a culture of continuous improvement, fostering innovation and proactive problem-solving within the team
- Open communication within the team and across departments, promoting collaboration and a continuous improvement mindset in assigned process improvement initiatives
- Optimize process performance and productivity to deliver a positive customer experience
- Guide and empower process owners in optimizing efficiencies and continuous process improvement initiatives
- Utilize data-driven methods for process analytics, leveraging your strong analytical skills to derive actionable insights for process optimization
- Conduct data-driven analysis of end-to-end business processes, utilizing methodologies like Process Mining and Lean Six Sigma to identify and address bottlenecks effectively
- Uphold standardization measures and oversee automation and centralization initiatives
- Proven experience in continuous process improvement and Business Process Management with a result-driven mindset
- Demonstrated ability to develop and deliver strategic roadmaps aligned with organizational objectives
- Excellent analytical skills using data-driven methodologies such as Lean Six Sigma, quick learning ability
- Solid understanding of Process Mining technology to drive process improvement beneficial
- Automation mindset to promote process improvement through technical levers, e.g. RPAs, ODM
- Ability to conduct process improvement initiatives in collaboration with stakeholder and senior management
- Strong communication skills to foster collaboration while working with diverse stakeholder groups
- Independent and target-oriented work style with a high level of commitment
- Experience in shipping, logistics, maritime business, or business process related studies beneficial
- Fluent in spoken and written English, additional languages are beneficial
- Constantly new, responsible tasks, the opportunity to introduce solutions that you are personally convinced of
- Excellent opportunities for further development, supported by a wide range of training and development opportunities
- Competitive remuneration (13 salaries + vacation pay) and social benefits, as well as a permanent employment contract
- At least 28 days of vacation, flextime, capital-forming benefits, company pension plan
- Company restaurant with daily changing, high-quality dishes to choose from as well as coffee bar
- Central location between the main train station and Jungfernstieg as well as subsidy for public transportation
- Hybrid work model: 3 weekdays at our headquarters in the heart of Hamburg and 2 weekdays mobile work
- Health and company sports programs (e.g. yoga, sailing, company doctor, etc.) as well as bicycle leasing
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Manager (m/f/d) Process Excellence - Hamburg, Deutschland - Hapag-Lloyd AG
Beschreibung
Manager (m/f/d) Process Excellence
Manager (m/f/d) Process Excellence
About Hapag-Lloyd
With a fleet of 264 modern container ships and a total transport capacity of 2.0 million TEU, Hapag-Lloyd is one of the world's leading liner shipping companies. In the Liner Shipping segment, the Company has around 13,500 employees and 400 offices in 135 countries. Hapag-Lloyd has a container capacity of 2.9 million TEU – including one of the largest and most modern fleets of reefer containers. A total of 113 liner services worldwide ensure fast and reliable connections between more than 600 ports across the world. In the Terminal & Infrastructure segment, Hapag-Lloyd has stakes in 20 terminals in Europe, Latin America, the United States, India, and North Africa. The roughly 2,600 employees assigned to the Terminal & Infrastructure segment handle terminal-related activities and provide complementary logistics services at selected locations.
Responsibilities and tasks:
As the Custodians of Process Excellence, your primary role will be to drive value creation across our global process landscape, enhancing productivity and overall efficiency within Hapag-Lloyd. Driving Process Excellence is our central objective. We are the navigators and setting the railguards for the organization, acting as transformation partners alongside Process Owners, and having a vital role in achieving the set strategic goals.
We are seeking a dynamic and experienced process improvement expert to drive our global process excellence initiative and contribute to our success:
