Customer Success Intern - Berlin, Deutschland - NinjaOne, LLC

NinjaOne, LLC

Geprüftes Unternehmen

Berlin, Deutschland

vor 2 Tagen

Geschrieben von:

Lena Wagner

beBee Recruiter

Beschreibung

About the role:

As part of the Customer Success team, you will assist the team with their tasks, and you will be also involved in helping the management team to empower the organization.

Calling customers for various reasons (followup, billing, welcoming them to NinjaOne)
Preparing and sending administrative documents
Learning how to use SalesForce and Dealhub as part of your daily tools
Participating in the creation of our sales enablement framework (e.g. building our competitive intel tools, learning how to use the SPIN framework etc.)
Creating presentations for internal and external use to improve communication and messaging
Participating in customer meetings
Working on streamlining our operations and enhancing coordination between departments (e.g. Billing, Product Marketing, Sales Ops, etc.) to achieve peak efficiency and elevate the overall customer experience
Learning how to use SalesLoft
Building and conducting questionnaires for our customer base
Consistently work with the team managers to update our internal knowledge base and training material
Other duties as needed

Location- Berlin, Germany

About you:

Professionally proficient in English
Eager to learn and discover
Dynamic and adaptable
Solutionorientated

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Great plus:

Professionally proficient in German or French
Prior usage/knowledge of SalesForce

About Us

What You'll Love

Grow personally and professionally with one of the fastestgrowing companies
Develop your skills through our renowned training platform
Receive competitive compensation
Collaborate with a curious, kind, international, and intercultural workforce
Enjoy your work environment with its location in the heart of Berlin, directly at the Alexanderplatz (close to all transit)