Internship User Insights and Support - Berlin-Kreuzberg, Deutschland - Bettermile

Bettermile

Geprüftes Unternehmen

Berlin-Kreuzberg, Deutschland

vor 2 Wochen

Geschrieben von:

Lena Wagner

beBee Recruiter

PraktikumSHIP

Beschreibung

With Bettermile no more delivery is as usual. We transform last-mile logistics to boost productivity and create an exceptional delivery experience.

This is why we provide a geo-based and AI-powered SaaS product suite for dynamic, multi-constraint, many-stop address processing, routing, and navigation.

We're setting a new standard for the last mile. And raising the bar for the delivery industry. All thanks to our seasoned, international team of tech enthusiasts and logistics experts and a truly dynamic product suite.

What is working at Bettermile like?

You will be surrounded by likeminded people who are keen to be part of successful solutions. Our team consists of driven, skilled, and highly motivated people.
Nobody is telling you what to do next, if your decisions affect others, you will need to convince the team of your ideas and if it is good we make it your way
We have a very supportive and appreciative working environment with possibly flat hierarchies.
You will work in an amazing and modern work space in the heart of Berlin Kreuzberg

You will be taking care of:

Creating surveys for users and evaluating them
Analysing data for different depots and regions and creating overviews
Being the contact person for support requests and incidents
Support the team in organizing depot and tour visits for all Bettermile workers.
Supporting trainings for depots incl. all onepagers and presentations
Observe configurations for different tools

You check those boxes:

You have strong analytical skills, as well as a high degree of reliability and initiative
You are a team player with strong communication skills and an organizational talent with a quick grasp
You are interested in digital innovations and generally technical topics

You are preferably a registered student (d/f/m) e.g. in the field of social science, UX/UI, economics, information science, innovation management, or logistics. More important to us than the right course of study is that you are motivated

It is awesome if you also have

Proficient knowledge in German (ideally)
Experience in Customer Support and Ticketing Systems like Jira or Trello

Take your chance and step to the forefront of changing a rapidly growing industry with your contribution. You will take responsibility quickly, however, supported by mentors at all times. We provide an open corporate culture based on sharing and learning, equal footing collaboration, and short decision-making.

We are looking forward to getting to know you Not sure if this position fits you? We are looking forward to chatting with you to give you more information and answers.

Job Types:
Full-time, Temporary, Internship

Contract length: 6 months

Salary:
From 1,400.00€ per month

Bewerbungsfrage(n):