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Beschreibung
At first glance, you'll see that for more than 80 years we've been dedicated to advancing and optimizing the laboratory to move science and healthcare forward.
Join a team where you can be heard, be supported, and always be yourself.The Advanced Field Service Engineer for Beckman Coulter Diagnostics is responsible for Installation, maintenance and repair of diagnostic systems, immunochemistry, clinical chemistry and automation systems.
This position is part of the Field Service Team and will be remote in the Halle (Saale) area.You will be a part of the Field Service Team and report to the Regional Service Manager responsible for Customer Support.
If you thrive in a supporting role and want to work to build a world-class Customer Service organization—read on.Installation, maintenance and repair of diagnostic systems, immunochemistry, clinical chemistry and automation systems
~ Compliance with the relevant regulations such as MPG, MedGV and VDE as well as the Beckman Coulter quality regulations
~ Brief instruction of users in the laboratory and answering technical questions from our customers
~ Timely completion of all administrative tasks such as recording customer service reports using Service Max
You bring very good communication skills as well as sound PC and German/English knowledge as further prerequisites for this challenging task.
We recognize the benefits of flexible, remote working arrangements for eligible roles and are committed to providing enriching careers, no matter the work arrangement.
At first glance, you'll see that for more than 80 years we've been dedicated to advancing and optimizing the laboratory to move science and healthcare forward.
Join a team where you can be heard, be supported, and always be yourself.Der Advanced Field Service Engineer für Beckman Coulter Diagnostics ist verantwortlich für die Installation, Wartung und Reparatur von diagnostischen Systemen, Immunchemie, klinischer Chemie und Automatisierungssystemen.
Sie sind Teil des Außendienstteams und berichten an den Regional Service Manager, der für den Kundensupport zuständig ist. Installation, Wartung und Reparatur von Diagnosesystemen, Immunchemie, klinischer Chemie und Automatisierungssystemen~Kurzeinweisung der Anwender im Labor und Beantwortung technischer Fragen unserer Kunden
~Enge Zusammenarbeit mit den Kollegen aus den Bereichen Vertrieb, Applikation, Service-Hotline und Service-Disposition
~ B. die Erfassung von Kundendienstberichten mit Service Max
~- Kontinuierliche Weiterbildung im Bereich der gesetzlichen Vorschriften, geschulter Produkte und der Qualitätssicherung
~ Kontinuierliche Weiterbildung im Bereich der gesetzlichen Vorschriften, geschulter Produkte und der Qualitätssicherung
~ Sehr gute kommunikative Fähigkeiten sowie fundierte PC- und Deutsch/Englisch-Kenntnisse bringen Sie als weitere Voraussetzungen für diese anspruchsvolle Aufgabe mit.
~Sehr gute MS-Office-Kenntnisse + Oracle-Kenntnisse sind von Vorteil
~Reisebereitschaft, gültiger Führerschein Klasse B
Erfahrung in einem technischen Dienstleistungsunternehmen, idealerweise im Gesundheitswesen
We recognize the benefits of flexible, remote working arrangements for eligible roles and are committed to providing enriching careers, no matter the work arrangement.
