- Developing and maintaining a comprehensive understanding of their product portfolio, including hardware, software, and associated workflows.
- Taking charge of device installations and upkeep within their showroom, as well as providing hands-on assistance to distributors during customer installations.
- Delivering thorough training sessions to dealers and end users, both onsite and remotely, to ensure proficiency in installation procedures and ongoing maintenance practices.
- Providing responsive and effective remote troubleshooting and after-sales support via email and phone, addressing technical queries, usage guidance, and maintenance assistance for our hardware and software solutions.
- Ensuring accurate documentation of all activities within our CRM system, following instructions from superiors, and generating technical documents tailored to the needs of dealers and end customers.
- Assisting in the preparation and execution of promotional events by setting up machines and providing technical expertise.
- Contributing to the pre-sales process by preparing samples and conducting engaging demonstrations of our products to potential customers.
- University degree in a related field.
- Proven experience and proficiency in installation, operating, troubleshooting, and maintaining CNC and milling machines in a customer service setting.
- Strong technical knowledge and understanding of programming and machining processes.
- Experience in providing technical support or customer service within the manufacturing or machining industry.
- Ability to interpret technical documentation, and excellent problem-solving skills and the ability to effectively communicate technical information to diverse audiences.
- Familiarity with computer-aided design (CAD) software and related tools.
- Proven ability to work independently as well as collaboratively within a team environment.
- Willingness to travel and assist customers throughout Germany.
-
IT Support Specialist
vor 3 Tagen
digit xperts GmbH DeutschlandÜber uns · Derzeit suchen wir für unseren Kunden, ein Baustoffunternehmen aus dem Raum Tübingen, einen · IT Support Specialist (m/w/d). · Die Position ist im Rahmen einer Direktvermittlung ab sofort in Festanstellung, unbefristet und in Vollzeit zu besetzen. · Aufgaben · Ers ...
-
It-support specialist
vor 3 Tagen
digit xperts GmbH DeutschlandIT Support Specialist (m/w/d). · Die Position ist im Rahmen einer Direktvermittlung ab sofort in Festanstellung, unbefristet und in Vollzeit zu besetzen. · Erster Ansprechpartner bei IT-Problemen der Enduser · Klassifizieren und verteilen eingehender IT-Support Anfragen/Proble ...
-
Werkstudent IT-Support Specialist
vor 22 Stunden
Aristo Group DeutschlandDEIN JOB · Du unterstützt den First-Level-Support und bist somit die erste Anlaufstelle bei sämtlichen Software-, Hardware-, und Netzwerkproblemen. · Du kümmerst Dich selbständig um die Erfassung, Lösung oder Weiterleitung von IT-Supportanfragen unterstützt durch unser Ticketsy ...
-
Support Specialist
vor 1 Woche
Oracle DeutschlandWe are delivering first-class support to our hospitality customers all over the world, providing technical assistance and solutions in Hotel and Food & Beverage. Our primary task is to provide level-one support to customers who contact Oracle Hospitality Support and maintain high ...
-
Gcore DeutschlandHave you ever wondered why your favorite apps, social media content, and video games load in the blink of an eye? Join a team that collaborates with industry giants like Intel, Dell, NVIDIA, Graphcore, and Equinix to accelerate AI training, provide cutting-edge cloud services, an ...
-
Customer Support Specialist
vor 3 Tagen
RSA Security DeutschlandRSA provides trusted identity and access management for 12,000 organizations around the world, managing 25 million enterprise identities and providing secure, convenient access to millions of users. RSA specializes in empowering security-first organizations in financial services, ...
-
Delve Search - Global Search Consultants DeutschlandDo you have a background in Organic Chemistry? Do you have excellent communication or account management skills? My Client is a leading supplier of Dry Film to the European PCB market and they are looking for a German language speaker who can represent their business with custome ...
-
Technical Support Specialist I
vor 1 Woche
CM Medical Recruitment DeutschlandWe're seeking a skilled Technical Support Specialist to join our clients team and play a crucial role in ensuring the optimal performance and user experience of their hardware and software products. · Developing and maintaining a comprehensive understanding of their product port ...
-
German speaking Technical Support Specialist
vor 22 Stunden
Safran DeutschlandIf you like Satellite Communications and Aeronautics, a job in the field of In-Flight Connectivity (IFC) is what you are looking for. The OEM Support Engineer is a leadership position responsible for providing Field Support Technicians, Field Support Engineers, customers and inte ...
-
KBR Germany, Deutschland Paid WorkTitle: · LCV EUCOM EW Germany: Logistics Support Specialist · Program Summary · KBR leads the government services world contingency market by providing responsive, full-service logistics support to forces deployed around the world under the Logistics Civil Augmentation Program co ...
-
Head of ESG
vor 6 Tagen
Hays AG Deutschland GanztagsTrue financial experts are rare, in great demand and therefore have a high market value. Whether it's in Accounting, Controlling, Corporate Banking, Interim Management, Treasury or Risk Management - Hays will open doors for you and advise you completely free of charge regarding y ...
-
Team Lead Platform Services
vor 1 Woche
New Yorker Germany, Deutschland GanztagsTEAM LEAD* PLATFORM SERVICES · DU SUCHST EINEN JOB & WIR SUCHEN DICH · DO WHAT YOU LOVE – als eines der größten internationalen Modeunternehmen, mit mehr als 1.200 Filialen weltweit, kreieren wir Mode für Erlebnismomente. NEW YORKER ist nicht nur ein Arbeitgeber, sondern auch e ...
-
Technical Sales Specialist
vor 5 Tagen
Kiefel GmbH DeutschlandTechnical Sales Specialist (m/w/d) · Verstehen, Kennen und Weiterentwickeln der installierten Maschinenbasis und der After-Sales Potentialen · Dokumentation, Planung und Durchführung von Geschäftsreisen · Aktives Erarbeiten von After-Sales Potentialen in Zusammenarbeit mit dem ...
-
Spezialist Telefonakquise
vor 4 Tagen
GC Germany GmbH DeutschlandSpezialist Telefonakquise / Support Vertrieb (m/w/d) in Bad Homburg Für eine Welt gesunder Zähne Seit unserer Geburtsstunde vor über 100 Jahren liegt uns die Zahngesundheit aller Menschen am Herzen. Deshalb sorgen wir mit hochwertigen Materialien und innovativen Produkten für ges ...
-
Marketing Specialist Messen
vor 6 Tagen
HERBOLD Meckesheim GmbH DeutschlandStellenangebot Herbold Meckesheim GmbH – Spezialist für Maschinen und Anlagen zum Kunststoffrecycling Als ein führender und international agierender Hersteller entwickeln und produzieren wir am Standort Meckesheim Maschinen und Anlagen, die aus Kunststoffen und Kunststoffabfällen ...
-
IT Experte
vor 1 Woche
HYPE Softwaretechnik GmbH Deutschland GanztagsUnsere Software-Suite deckt alle Aspekte des Innovationsmanagements ab, angefangen beim Ideenmanagement, über das Partner-Scouting bis hin zum Trend- und Technologiemanagement. Unser internationales Team von über 160 Mitarbeitenden führt maßgeschneiderte Lösungen bei unseren Kund ...
-
Fabrication Engineer for WTG Foundations
vor 22 Stunden
EarthStream Global DeutschlandFabrication Engineer for WTG Foundations · Location: Hamburg, Germany · Start date: ASAP · Duration: 12 months, option to extend · Rotations: Monday-Friday · Type: Freelance contract · Job Description: · Ensuring that the respective FOU Fabrication package delivery com ...
-
Software Engineer
vor 3 Tagen
Barrington James DeutschlandOur client is at the forefront of quantum computing, a revolutionary technology set to change the world. They are seeking a Software Engineer to join our dynamic team. This role offers the unique opportunity to contribute to the development of our quantum computing operating syst ...
-
Human Resources Controller
vor 3 Tagen
AUSTIN FRYE DeutschlandAbout us · Austin Frye is a truly global Executive Search firm specialising in packaging, machinery and chemicals. We are leaders in recruitment for a circular economy and our clients include some of the most reputable manufacturers and sector relevant private equity organisatio ...
-
Consultant Projects
vor 1 Woche
Freshwater Group DeutschlandA Principal Consultant opportunity exists for an energy efficiency / carbon accounting expert looking to join a passionate and agile team of professionals. They are an early-stage firm providing specialist expertise in energy efficiency, carbon accounting and emissions reduction ...
Technical Support Specialist - Deutschland - CM Medical Recruitment
vor 1 Woche
Beschreibung
We're seeking a skilled Technical Support Specialist to join our clients team and play a crucial role in ensuring the optimal performance and user experience of their hardware and software products.
Responsibilities:
Requirements:
