- Work with Collections experts in RBI Network Banks to gather and analyse Collections requirements and provide expert advice and guidance on best practices for implementing Salesforce Financial Services Cloud
- Develop and document functional specifications for Salesforce Financial Services Cloud implementations
- Configure Salesforce Financial Services Cloud to meet the requirements, including customisations and integrations with other systems
- Actively participate in product enhancement and continues development initiatives
- Practical knowledge and hands-on experience with Salesforce Sales Cloud, Salesforce Financial Services Cloud, and Salesforce Service Cloud (Marketing Cloud experience is a plus)
- Prior experience in the financial services industry, specifically in banking, Retail Risk, or Debt Collections
- In-depth understanding of Salesforce's suite of products and services, including Service Cloud, Marketing Cloud, Sales Cloud, and Community Cloud
- Strong communication skills to effectively explain complex technical concepts to both technical and non-technical stakeholders.
- Familiarity with agile methodologies, demonstrating an agile mindset in the execution of work tasks.
- Work Life Balance: flexible working hours (no core time) & extensive hybrid working possibilities, 30 days / year remote work from any EU-country outside Austria
- Meaningful Career Options: to develop personally & professionally
- Learning: as part of our DNA & culture
- Easy Moving: work permit support
- Easy Commuting: free public transport pass
- Canteen: healthy, tasty, and heavily subsidized
- Leisure time activities: attractive sports and cultural offers (free museum tickets, reduced gym membership, etc.)
- Saving: with vouchers / discounts from our staffs' council (eg. for supermarkets)
- Free: Salary account and credit card (optional)
- Family Friendly: family allowances, gender-neutral parental leave, bilingual company kindergarten, child care during holidays etc.
- Salary: starting at EUR 60.000,- gross p.a. including overtime (market-compliant overpayment is provided dep. on experience / qualification)
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Functional Consultant - München, Deutschland - Raiffeisen Bank International AG
Beschreibung
Functional Consultant
-
Salesforce Financial Services (f/m/x)
The Retail Risk Tribe is actively seeking a skilled Functional Consultant with specialized experience in Salesforce Financial Services Cloud and Salesforce Marketing Cloud. This role is primarily focused on developing innovative Collections solutions. The ideal candidate will have a solid understanding and hands-on experience with Salesforce's suite of products and services, backed by a strong foundation in Retail Risk or Debt Collections
#full-time
(38.5h / week)
#viennaoffice
(1030)
#homeoffice
possible
Your role at RBI
Your core competencies
What's in it for you
At Raiffeisen Bank International, we are pleased to have more than 17 million customers in Austria and 12 other CEE countries - what got us here, are our talented people. From the moment you join RBI, you will notice our commitment to creating a working environment where everyone can thrive. Diversity and inclusion are essential components of our vision and mission and are reflected in our values: collaboration, proactivity, learning and responsibility. Our shared mission is to provide a superior customer experience by tackling new issues such as digitalization and changing needs.
For questions regarding our application process, please feel free to take a look on our website or check out our FAQ.
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