- Identifying and analyzing the causes of quality problems and driving improvements in product and process quality (8D methodology)
- Follow up and drive defined corrective actions
- Ensures that quality incidents are reported to the ALE Quality Management Representative and, for global customers, to the peer network of the customer's Quality Representative,
- Uses customer IT tools, if available, to process complaints and change requests
- Administration of quality-related complaints
- Notifies responsible and authorized managers when an operation or activity does not comply with approved quality management rules or procedures and should be discontinued.
- Reviewing and archiving the current specifications agreed with the customer
- Validating, sending and tracking process change notifications, and sharing customer feedback with process owners
- Collect, structure and archive all relevant documents, provide customer-relevant bulk gas related information within the AL organization
- University degree in Physical Science or Engineering
- Mandarin and English fluency is mandatory, German is beneficial
- good user skills in MS Office/Google
- Experience in intercultural communication
- Experience in 8D Methodology
- General knowledge of quality management and quality assurance systems as well as knowledge of ISO 9001 and IATF
- Strong organizational skills, excellent teamwork capabilities
- Interesting, challenging position in an international company
- Work in a multicultural team
- Training and opportunities to develop
- Possibility of changing position, department, gaining new knowledge and experience
- Attractive compensation and benefits package
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Quality Manager - Dresden, Deutschland - Air Liquide
Beschreibung
Air Liquide is a global market leader in gases, technologies and services for industry, health and the environment. Our company offers innovative solutions based on constantly improving technologies. We produce air gases such as oxygen, nitrogen, argon and specialty gases as well as other gas solutions such as hydrogen. Our 64,500 employees are at work for our customers in 78 countries. Dynamic and creative. Innovative and lively.
Interface to customer to coordinate all bulk gas related quality topics. This function has to understand the customer quality requirements and has to carry them into the Air Liquide (AL) organization. Ensures the implementation of customer requirements within the Air Liquide Electronics (ALE) perimeter, or drives them forward outside the ALE perimeter to continuously increase customer satisfaction and maintain/ improve the customer-supplier relationship.
Quality Manager (m/f/d)
Dresden
Ihr Beitrag zu unserer Vision | Ihr Einsatz
How will you CONTRIBUTE and GROW?
Collecting, understanding, processing, evaluating and channeling various customer requirements and enquiries & coordinating specific customer projects within bulk gas perimeter
Set up and supervision/assessment of relevant statistical process control of all applicable CQC perimeter in bulk gas supply and related customer communication. Maintains equipment capability logs.
Contact person for bulk sources used by the customer and bulk gas specific audits (including certificate checks)
Complaint handling and non-conformities (during installation & operation phase)
Change management (during project phase and operation phase)
Document management (during project phase and operation phase)
Überzeugt auf ganzer Linie | Ihr Profil
Are you a match?
Location: Dresden
Contract: permanent
Gibt Ihren Ambitionen eine Heimat | unser Angebot
What makes us special | Our Benefits
Our Differences make our Performance
At Air Liquide, we are committed to build a diverse and inclusive workplace that embraces the diversity of our employees, our customers, patients, community stakeholders and cultures across the world.
We welcome and consider applications from all qualified applicants, regardless of their background. We strongly believe a diverse organization opens up opportunities for people to express their talent, both individually and collectively and it helps foster our ability to innovate by living our fundamentals, acting for our success and creating an engaging environment in a changing world.
* Alter, Geschlecht, Herkunft, Religion oder sexuelle Orientierung spielen für uns keine Rolle – bei uns zählen Sie und Ihre Talente, mit denen wir Sie herzlich in unserer Mitte willkommen heißen. Dies zählt ebenso für Schwerbehinderte Bewerber, die bei entsprechender Eignung besonders berücksichtigt werden.
