Head of Fraud Management - Munich, Deutschland - Sky Deutschland GmbH

Sky Deutschland GmbH

Geprüftes Unternehmen

Munich, Deutschland

vor 3 Wochen

Geschrieben von:

Lena Wagner

beBee Recruiter

Beschreibung

Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand.

A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work.

Please be advised:
Due to our international corporate culture, we publish all our job advertisements in English. Nevertheless a significant part of this job will be in German.

We're looking for you to join the Treasury, Billing & Collection DACH Team

What you'll do

In your position you'll be responsible for the professional and disciplinary management of the Fraud Management team with 4 employees
Your tasks include the motivation of your employees through a cooperative management style and the further development and promotion of their potentials
You'll ensure that operational processes are carried out in accordance with defined service and quality standards, that processes are continuously developed and that the agreed process objectives are achieved
You'll take care of maintaining and evaluating the process performance and the continuous development of the reporting and the key performance indicator system
You're in charge of the continuous assessment of the risk situation and develop and implement strategies and measures for damage minimization
You'll actively participate in daytoday operations and support projects and special investigations, working closely with the Legal, Sales, Supply Chain, CS, Compliance, Audit and Billing teams

What you'll bring

You've a degree in economics, (business) informatics or comparable training as well as 68 years of relevant professional experience, ideally in fraud or risk management with a focus on B2C a CFM/CFE certification would be an advantage
You bring indepth, comprehensive technical and methodological expertise in the areas of prevention, detection and recovery, as well as legal requirements and regulatory standards
You've practical experience in leading employees, which you have acquired through your professional experience in a technical role
Strong analytical and conceptual skills as well as knowledge of process and project management are among your strengths
You describe yourself as dedicated and independent and your way of working as goaloriented and with a strong team orientation.
Your strong communication and presentation skills as well as your profound knowledge of Excel, preferably also with SQL and VBA knowledge, set you apart from others
A good command of written and spoken English & very good German rounds off your profile

Our benefits:

At Sky, we'll give you our full support, so you'll be all set to achieve your best.

Our range of rewards really are something special, here are just a few: