Customer Support - Berlin, Deutschland - SellerX
Beschreibung
The Role
Key Responsibilities
- Manage selected range of brands for our market places (such as Amazon, Bol, Ebay)
- Work with SLAoriented tickets in Zendesk
- Work with our ERP system (Netsuite)
Your Background
- Native level in German and fluent in English
- Gained first experience in customer service, ideally in ecommerce industry
- Solution orientation and able to pick up things quickly
- Comfortable working with Microsoft and jobrelevant tools and systems
Who Are We?
- We are SellerX and have an ambitious goal: To become a leading global acquirer and operator of a new generation of eCommerce businesses. We are one of Europe's fastest growing startups and have raised $750M from toptier VC and PE funds, including L Catterton, 83North, Cherry Ventures, Felix Capital, Sofina, Victory Park Capital and BlackRock towards this goal. Within 15 months, we have grown to a team of 750 talents and operating 10 offices across Europe, APAC, and the US.
- Our founders are serial entrepreneurs and Harvard Business School graduates who have 12+ years of experience in eCommerce and private equity. Senior Management consists of top Amazon, eCommerce, and investment professionals. We are looking for you, knowing that our company will only be as good as the team we build
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