Social Media Community Specialist - Munich, Deutschland - Fisker Inc

Fisker Inc

Geprüftes Unternehmen

Munich, Deutschland

vor 3 Wochen

Geschrieben von:

Lena Wagner

beBee Recruiter

Beschreibung

About Fisker Inc.

California-based Fisker Inc. is revolutionizing the automotive industry by developing the most emotionally desirable and eco-friendly electric vehicles on Earth.

Passionately driven by a vision of a clean future for all, the company is on a mission to become the No.

1 e-mobility service provider with the world's most sustainable vehicles. To learn more, visit
- and enjoy exclusive content across Fisker's social media channels:
Facebook

,

Instagram

,

Twitter

,

YouTube

and

LinkedIn

Download the revolutionary new Fisker mobile app from the

App Store

or

Google Play

store.

Role Overview

We are looking for a social media community expert to join the global Fisker team.

The Social Media Community Specialist will play a crucial role in building and nurturing our online community across various social media platforms.

This role requires a creative and strategic thinker who can develop and execute community engagement initiatives to foster brand loyalty, increase customer satisfaction, and drive positive interactions.

Key responsibilities include:

Manage and moderate comments and messages on Facebook Groups, Reddit, and other online forums and social media platforms.
Engage with followers and community members by responding to comments, messages, and mentions in a timely and authentic manner.
Account customer as well as business needs and conditions in various markets
Act as a liaison between the brand and its customers, ensuring that customer feedback and suggestions are effectively communicated to internal teams. Advocate for customers' needs and desires to enhance product offerings and customer experiences.
Act as a brand ambassador, maintaining a consistent brand voice and upholding the company's values and messaging in all interactions.
Stay up to date with industry best practices and emerging trends in social media and community management.

Basic Qualifications / Knowledge / Experience- Proven experience in social media community engagement.- Excellent written and verbal communication skills with the ability to convey the brand's personality effectively.- Detail-oriented with exceptional organizational and multitasking abilities.- Proficiency in using social media management tools (Sprinklr).

- Ability to work collaboratively with a team and independently with mínimal supervision- Experience with customer service and conflict resolution is a plus- Excellent command of spoken and written English (native speaker proficiency preferred), other languages are a plus- Willingness to work flexible shifts and scheduling, including weekends, and holidays

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