Jobs

    Field Service Engineer - Deutschland - Hitachi Energy

    Hitachi Energy
    Hitachi Energy Deutschland

    vor 2 Wochen

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    Beschreibung
    At Hitachi Energy our purpose is advancing a sustainable​ energy future for all. We bring power to our homes, schools, hospitals and factories.

    Join us and work with fantastic people, while learning and developing yourself on projects that have a real impact to our communities and society.

    Bring your passion, bring your energy, and be part of a global team that appreciates a simple truth:
    Diversity + Collaboration = Great Innovation
    Seize this opportunity as a Field Service Engineer at Hitachi Energy.

    You will contribute to the execution of the Service strategy and Service growth by focusing on delivering timely, high-quality, cost -effective service offerings, solutions, and projects for customers.

    Execute Service work according to work instructions and in accordance with Hitachi Energy standard processes, quality standards and safety guidelines.

    Deliver quality customer service to satisfy customers. In close co-operation with customer and other Hitachi Energy teams. Use your initiative and be proactive by identifying new Service business opportunities for Hitachi Energy.

    You'll perform service tasks including installation of equipment and routine maintenance and identify technical problems both remotely and on-site in different service categories.

    About the role

    Allocate, drive and monitor the workload based on content, delivery timescales and competences
    Use available resources and operate in a responsive manner
    Ensure materials and components to feed service delivery are available at the appropriate quality for service activities
    Prepare documents and reports ready for sign off by the customer. Ensuring documents are accurate and collated in a timely manner
    Drive continuous service productivity improvement activities
    Utilize efficient tools to streamline service processes and applications
    Ensure service findings are delivered to the product/system local units
    Comply with health & safety and environmental directives and ensure instructions are in line with regulations
    Control the area of responsibility so that it is adequately supervised
    Trouble shoot simple failure equipment and make clear, concise recommendations to mitigate the problem arising in the future
    Provide recommendations to management for improvement in both operations and customer service

    What we are looking for

    Electrical Engineering Degree
    At least 5 years of experience in Field Service domain
    Expertise in service, repair, inspection and testing of High Voltage equipment such as Power Transformers, Switchgear and other parts of electrical substations
    Fluent communication in both spoken and written English
    Proficient in health & Safety, environmental directives and safe systems of work in line with both Hitachi and client regulations and standard operating procedures
    Experience in problem solving and driving continuous improvement whilst working to project timelines in a systematic manner

    What We Offer

    Competitive salary and bonus system
    Generous benefits
    Hybrid-work model
    Friendly and inclusive work environment
    Career growth opportunities in an international market-leading company
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