- Sie führen Sie ein Account-basiertes Qualitätsteam im Verantwortungsbereich
- Sie erstellen und kommunizieren regelmäßig Qualitätsberichte (Kunden-Scorecard, PPAP-Status/Scorecard, Verbesserungspläne)
- Sie bieten außergewöhnlichen Kundenservice und Kommunikation und zeigen Reaktionsfähigkeit als Marktführer im Bereich Konnektivität
- Sie fördern die Kommunikation mit Kunden über qualitätsbezogene Themen
- Sie coachen, entwickeln und schulen Teammitglieder, motivieren sie, engagieren sich und arbeiten zusammen, um die Ziele und Vorgaben zu erreichen
- Sie übernehmen die Führung und treiben die Kundeneskalation voran (Task Force Owner)
- Sie sind der Vermittler zwischen Kunden- und TE-Funktionseinheiten bei allen Arten von Qualitätsproblemen.
- Sie besprechen die Qualitätsziele mit dem Kunden zur gemeinsamen Verständigung und Umsetzung mit den jeweiligen Standorten und Organisationen intern/extern
- Sie leiten und treiben Verbesserungsaktivitäten mit TE-Produktionsanlagen im Hinblick auf die Kundenerwartungen voran
- Sie leiten Verbesserungsaktivitäten mit dem Kunden (PPAP, PCN-Prozess, Beschwerdeprozess)
- Hochschulabschluss als Ingenieur / Diplom-Ingenieur / MBA oder vergleichbar
- Mindestens. 3 – 5 Jahre Erfahrung in der Automobilbranche
- Sehr guter Hintergrund im Bereich Qualitätsmanagement
- Kenntnisse in Statistik und grundlegenden Qualitätsinstrumenten (APQP, MSA, Capability Studies, VDA, AIAG, FMEA)
- Kenntnisse mit PPAP (Production Part Approval Process)
- Sehr gute Kommunikations- und Vermittlerkompetenz
- Sie besitzen die Fähigkeit, Entscheidungen zu treffen und diese vor dem Kunde zu vertreten
- Verhandlungssichere Deutsch- und Englischkenntnisse sind erforderlich
- ASPICE-Wissen – Vorteil
- Reisebereitschaft von mindestens 50 % innerhalb der EMEA-Region
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Supervisor Account Based Quality - Bensheim, Deutschland - TE Connectivity
Beschreibung
At TE, you will unleash your potential working with people from diverse backgrounds and industries to create a safer, sustainable and more connected world.
Jobübersicht
Der Supervisor Account Based Quality hat die Verantwortung, gemäß allgemeiner Qualitätsspezifikationen und -vorschriften zu arbeiten, um eine qualitativ hochwertige Kundenbeziehung aufzubauen. Er fungiert als Vermittler und Experte für Qualität für unsere Kunden und deren Anforderungen intern und extern, wie z. B. Scorecard, PPAP Scorecard und Elements. Verbesserungsaktivitäten und deren Veröffentlichungen, um unsere Markteinführungszeit sicherzustellen und Marktanteile und Wachstum für TE zu gewinnen.
Ihre Aufgaben:
Was Sie mitbringen sollten:
Competencies
Building Effective TeamsManaging and Measuring WorkMotivating OthersValues: Integrity, Accountability, Inclusion, Innovation, TeamworkSET : Strategy, Execution, Talent (for managers) WHAT TE CONNECTIVITY OFFERS:
We are pleased to offer you an exciting total package that can also be flexibly adapted to changing life situations - the well-being of our employees is our top priority
• Competitive Salary Package
• Performance-Based Bonus Plans
• Health and Wellness Incentives
• Employee Stock Purchase Program
• Community Outreach Programs / Charity Events
• Employee Resource Group
Across our global sites and business units, we put together packages of benefits that are either supported by TE itself or provided by external service providers. In principle, the benefits offered can vary from site to site.
