- Install machines at new customers' sites, ensuring compliance with specifications.
- Provide on-site technical assistance for troubleshooting and equipment repair.
- Serve as the first point of contact for customers' technical issues.
- Conduct online and telephone troubleshooting of hardware and software technical problems.
- Assist in providing technical support at 3D Printing Industry exhibitions.
- Embrace extensive travel, with over 50% of your time spent on the road.
- Collaborate closely with other departments to ensure customer satisfaction.
- Bachelor of Science in Mechanical, Electrical/Electronic, Automation Technology, or equivalent experience.
- Hands-on experience with mechanical and electrical troubleshooting, particularly with Metal 3D Printing machines.
- Proficiency in computer hardware/software setup.
- Excellent customer service and communication skills.
- Willingness to travel extensively, including internationally within Europe.
- Be part of a global leader at the forefront of innovation in metal additive manufacturing.
- Take on a dynamic role with opportunities for growth and advancement.
- Work with cutting-edge technology and a team dedicated to excellence.
- Competitive compensation package and benefits.
- Salary Range $70k - $100k.
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Field Services Engineer - Leipzig, Deutschland - Kensington Additive
Beschreibung
A global leader in providing comprehensive turnkey solutions for metal additive manufacturing and remanufacturing is hiring a Field Service Engineer to join their dynamic team and provide hardware technical support to their valued customers worldwide. They are dedicated to pushing the boundaries of innovation, with cutting-edge technology and a commitment to excellence, they are shaping the future of manufacturing.
Key Responsibilities:
Requirements:
Why Join Them?
Click apply or speak to Liam Atkinson for the full job details at or call