- Help run, operate and orchestrate daily CRM needs for the stakeholders.
- As a technical counter part to the MarTech you will help in Growth Team, adopting business requirements, translating them into technical concepts, and delivering its implementation.
- Develop, maintain and enhance the CRM system, as well as integrate it with other applications and data sources.
- Design and implement new features and integrations.
- Provide technical support and guidance to the CRM users and business analysts.
- Monitor, troubleshoot and resolve CRM issues and incidents.
- Document CRM processes, workflows, requirements and best practices.
- Ensure data quality, security and compliance with GDPR and other regulations.
- Stay updated with the latest CRM trends, technologies and best practices.
- 3 years of experience in developing & maintaining CRM solutions using Microsoft Dynamics 365 & Power Platform
- Skills Customizing Dynamics 365 CRM, .Net, CRM SDK, Javascript, Typescript, Power Apps & Power Automate
- Knowledge of CRM functionalities, modules, workflows, business rules, logic apps, plugins etc
- Proficiency in .NET, JavaScript, HTML, CSS & other languages
- Experience with Azure
- The ability to work closely with business SMEs, Marketing, Sales, Product, Service for both B2C and B2B to identify business needs & devise technical solutions
- Support the stakeholders with deep tool expertise in Use Case Refinement & Delivery Process
- To be the technical counterpart to the MarTech Growth Team, adopting business requirements, translating into technical concepts
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Dynamics 365 CRM Engineer - Cologne, Deutschland - Eurowings Digital GmbH
Beschreibung
Tasks
As a Dynamics 365 CRM Engineer, you will help us run, operate & orchestrate CRM needs for the stakeholders. You will be responsible for developing, maintaining & enhancing the CRM system as well as integrating with other applications. You will help to design & implement new features & integrations
What you'll do
Requirements
What you`ll need
What you`ll bring
