Global Inside Sales Operations Executive - Nuernberg, Deutschland - GfK

GfK
GfK
Geprüftes Unternehmen
Nuernberg, Deutschland

vor 3 Wochen

Lena Wagner

Geschrieben von:

Lena Wagner

beBee Recruiter
Beschreibung
Country

Germany

Job Family

Commercial


For over 80 years, GfK has been a reliable and trusted insight partner for the world's biggest companies and leading brands who make a difference in every consumer's life - and we will continue to build on this.

We connect data, science and innovative digital research solutions to provide answers for key business questions around consumers, markets, brands and media.

With our headquarters in Germany and a presence in around 60 countries worldwide, you benefit from our global company with a diverse community of ~9,000 employees.

Harnessing the power of our workforce, the greatest asset we have is our people. As part of GfK, you can take your future into your own hands. We value talent, skills and responsibility and support your development within our international teams.

We are proud of our heritage and our future:

Currently we are in the latter stages of a transformational journey from a traditional market research company to a trusted provider of prescriptive data analytics powered by innovative technology.

This is only possible with extraordinary people and this is why we are looking for YOU to help create our future.

For our employees as well as for our clients we pursue one goal:
Growth from Knowledge


Job Description:


The Global Inside Sales Operations Executive contributes to driving profitability for GfK's Inside Sales business through continuous monitoring of iSAM performance and Sales data.

The Global Inside Sales Operations Executive ensures accurate and timely reporting to all relevant GfK stakeholders, as well as identifying best in class practice and improvement in data reporting areas.

Working closely with our growing global Inside Sales team covering multiple countries & regions and in close collaboration with Global/Regional Marketing, Presidents, Commercial Directors and other senior stakeholders, the Global Inside Sales Operations Executive creates efficient and accurate reporting tools and dashboards to better enable effective sales planning strategies and ultimately to develop new sales channel for GfK.

Reporting to our Global Director Inside Sales based in London, the Global Inside Sales Operations Executive is an early to mid-career stage data reporting professional with an agile working mentality and strong communication skills.


Responsibilities:


  • Performance Monitoring Salesforce/Salesloft
  • Creation and maintenance of Salesforce dashboards for Inside Sales
  • In collaboration with Salesforce team maintain and modify Salesforce structure and reporting according to business needs
  • Ensure high quality of Salesforce data from Inside Sales team by regular screening and maintenance of the Blue Book (where all Salesforce related processes are documented)
  • Design additional reporting required to support Inside Sales operations (can be Excel, Salesforce, Hubspot)
  • Lead on CRM migration from Salesforce to Dynamics at the appropriate time, coordinating technical arcs, and ensuring a smooth transition for continuity of data and reporting accuracy
  • Take ownership of the renewal tracker to ensure iSAMs are fully prepared, and following the new renewal cadence process
  • Creation and maintenance of Salesloft dashboards for Inside Sales
  • Support Inside Sales GTM lead with the operational aspects of the build and implementation of the sales journey cadences
  • Support Inside Sales GTM lead with the operational aspects of implementing the automated nurturing programmes that are designed and rolled out
  • Other responsibilities
  • Coordinate with marketing to execute the biannual NPS survey
  • Ensure hubspot optins and blacklists are accurately maintained
  • Ensure quality and maintenance of Inside Sales Sharepoint site to allow for accurate and timely exchange of information with iSAM vendor and wider GfK stakeholders
  • Support Inside Sales GRM lead with the operational aspects of SmartE rollout
  • Conduct quarterly iSAM performance evaluation survey amongst GfK stakeholders

Requirements:


  • Degree in business administration, economics or similar studies
  • First professional experience in any of the following areas (ideally a combination of them):
  • Preferred: Salesforce, Sales Planning, Data Visualisation, Consultative Selling and Storytelling
  • Helpful: Market research, Prospecting
  • Fluent English and German language skills
  • Problem solving skills
  • Creativity and the ability to address realworld business problems analytically
  • Eagerness to learn, open mindset, team spirit, and an entrepreneurial attitude
  • Advanced MS Office user
LI-Hybrid

We are an ethical and honest company that is wholly committed to its clients and employees.

We are proud to be an inclusive workplace for all and are committed to equal opportunity in employment which focuses on all of our employees reaching their full potential.

At GfK we work collaboratively with our colleagues but offer a flexible working approach, including dividing our time between of
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