- Fluency in written and spoken English is required.
- Successful applicants must have the legal right to work in Germany.
- Amazon will provide relocation support for successful applicants relocating within the European Union
- Experience working with technical support problems that may cross technology domains and interfacing with complex and/or critical escalations
- Understanding and experience with Linux operating systems and proficient in executing standard operating procedures and using operational best practices
- Experience supporting cloud systems or other software services. Proficient troubleshooting and anticipating problems that affect the performance, reliability, or availability of software systems
- Familiarity with monitoring frameworks (such as CloudWatch, Datadog, Grafana, Elastic or similar)
- Able to read scripts or code with comments to understand how something should be operating
- Familiarity operating services in AWS
- Experience performance tuning software applications and optimizing fleet utilization
- Experience with Infrastructure as Code, (such as CDK, CloudFormation, Puppet, Chef, Ansible, or similar)
-
Operations Program Management Director
vor 3 Wochen
Instapro Group Berlin, DeutschlandInstapro Group is seeking an experienced Operations Program Management Director responsible for core business operations process, policy, efficiency & alignment with the Product, Tech & UX (PTU) and Marketing departments - and full alignment of the Operations Department with our ...
-
Operations Management Assistant
vor 6 Tagen
The Barn Coffee Roasters Berlin Berlin, DeutschlandFrom our Roastery in Berlin, we are sending fresh coffee beans to our international café partners and webshop subscribers across the world. · You will be processing our incoming b2b-orders, organise export-documents and book the transportation tickets. Working closely with the sa ...
-
Operations Management Assistant
vor 2 Tagen
The Barn Coffee Roasters Berlin Berlin, Deutschland**THE BARN** is a Specialty Coffee Roastery based in Berlin. Our freshly roasted coffee is shipped globally. · This position covers the shipment including handling of transportation bookings, tracking and organising export documents. You will process all B2B orders and ensure our ...
-
Vice President Service Operations Management
vor 3 Wochen
GEA Group Berlin, Deutschland**Vice President Service Operations Management (f/m/d)**: · **Job information**: · **Reference number**: · JR · **Job function**: · Project & Product Management · **Position type**: · Full time · **Site**: · Berlin · 10997 Berlin · **Your responsibilities and tasks**: · GEA Heat ...
-
Workforce Management, Consumer Operations
vor 3 Tagen
Klarna Berlin, DeutschlandOn our path to becoming the world's favorite way to shop, we're assembling an unparalleled global talent network, accelerating individual careers, and disrupting entire industries. We are on a mission to liberate humanity from all the meaningless time spent managing their purchas ...
-
Operations Change Management Specialist
vor 2 Tagen
SumUp Berlin, Deutschland**Change Management Specialist - 1 year contract** · At SumUp, small business owners are at the heart of everything we do. That's why we create powerful, easy-to-use financial solutions to help them run their businesses. With merchants in over 35 countries using SumUp to run thei ...
-
Operations Manager
vor 3 Wochen
COREcruitment Ltd Berlin, DeutschlandLocation: Berlin, Germany · Position: Operations Manager · Salary: €80,000 - €90,000 per annum + KPI bonus · Our client is seeking a Operations Manager to spearhead their team in Berlin. · This full-time role, stationed in Berlin, reports directly to the General Manager and encom ...
-
Operations Manager
vor 2 Wochen
notus Berlin, Deutschland NebenberuflichAre you an operational wizard with a knack for automations and an expert in Google Sheets and Notion? If so, we have the perfect opportunity for you to leverage your skills in a dynamic and fast-paced environment. · Welcome to Notus, where we ignite the power of personal branding ...
-
Operations Manager
vor 2 Wochen
Concentrix Berlin, Deutschland GanztagsDescription · The Operations Manager I is responsible for coaching and supervising a group of Team Leaders. This position is also responsible for ensuring Client Service Level Agreement and financial expectations are achieved. Essential Functions/Core Responsibilities · • Analyz ...
-
Operations Manager
vor 2 Wochen
Corecruitment Berlin, Deutschland GanztagsLocation: Berlin, Germany · Position: Operations Manager · Salary: €80,000 - €90,000 per annum + KPI bonus · Our client is seeking a Operations Manager to spearhead their team in Berlin. · This full-time role, stationed in Berlin, reports directly to the General Manager and encom ...
-
Operations Manager
vor 3 Wochen
Burgermeister Berlin, Deutschland CDIBurgermeister is a dynamic food service company specializing in high-quality burgers and customer-oriented service. With our passion for innovation and quality, we strive to be a leader in all aspects of our business. · Aufgaben · For our headquarter in Berlin-Tempelhof we are lo ...
-
Operations Manager
vor 2 Wochen
byrd technologies GmbH Berlin, Deutschland CDIWho we are · We are the leading independent e-commerce logistics platform in Europe that provides scalable fulfillment services for e-commerce businesses and fast-growing D2C brands. From warehousing, picking and packing, delivery, and returns management, we take care of the who ...
-
Operations Manager
vor 2 Wochen
Iron Mountain Berlin, Deutschland GanztagsAt Iron Mountain we know that work, when done well, makes a positive impact for our customers, our employees, and our planet. That's why we need smart, committed people to join us. Whether you're looking to start your career or make a change, talk to us and see how you can elevat ...
-
Operations Manager
vor 2 Wochen
BV Deutsche Zeitungsholding GmbH - Berliner Verlag Berlin, Deutschland CDI.img – itai's machine GmbH is the digital unit of the "Berliner Verlag" publishing group. With our "journalistic operating system" (.jOS) we provide a cloud-native publishing platform that serves millions of users by connecting to headless CMSs, processing and enriching content, ...
-
Operations Manager
vor 2 Wochen
circulee GmbH Berlin, Deutschland GanztagsDeine Herausforderung · Du bist (Junior) Operations Manager in einem schnell wachsenden, nachhaltigen eCommerce Startup und arbeitest direkt mit unserem COO zusammen. Bei circulee bekommst Du tiefe Einblicke in alle Unternehmensprozesse und arbeitest teamübergreifend. Du bist akt ...
-
Operations Manager
vor 2 Wochen
notus Berlin, Deutschland FreelanceAre you an operational wizard with a knack for automations and an expert in Google Sheets and Notion? If so, we have the perfect opportunity for you to leverage your skills in a dynamic and fast-paced environment. · Welcome to Notus, where we ignite the power of personal branding ...
-
Operations Manager
vor 2 Wochen
Burgermeister Berlin, Deutschland EmployeeBurgermeister is a dynamic food service company specializing in high-quality burgers and customer-oriented service. With our passion for innovation and quality, we strive to be a leader in all aspects of our business. · Aufgaben · For our headquarter in Berlin-Tempelhof we are lo ...
-
Operations Manager
vor 2 Wochen
byrd technologies GmbH Berlin, Deutschland EmployeeWho we are · We are the leading independent e-commerce logistics platform in Europe that provides scalable fulfillment services for e-commerce businesses and fast-growing D2C brands. From warehousing, picking and packing, delivery, and returns management, we take care of the who ...
-
Operations Manager
vor 5 Tagen
AVOMIND Berlin, Deutschland GanztagsAbout the company: Our client is a dynamic and rapidly growing company specializing in the distribution of cosmetics and related products. They pride themselves on delivering high-quality products to their customers while maintaining excellent relationships with manufacturers and ...
-
Operations Manager
vor 2 Wochen
BV Deutsche Zeitungsholding GmbH - Berliner Verlag Berlin, Deutschland Employee.img – itai's machine GmbH is the digital unit of the "Berliner Verlag" publishing group. With our "journalistic operating system" (.jOS) we provide a cloud-native publishing platform that serves millions of users by connecting to headless CMSs, processing and enriching content, ...
Support Engineer, Managed Operations - Berlin, Deutschland - Amazon
Beschreibung
AWS is set to introduce the inaugural European Sovereign Cloud (ESC), marking a significant development in Utility Computing (UC). To spearhead this initiative, we are actively seeking experienced support engineers with a strong background in cloud operations. As part of the AWS Managed Operations team, you will play a pivotal role in building and leading operations and development teams dedicated to delivering high-availability AWS services, including EC2, S3, Dynamo, Lambda, and Bedrock, exclusively for EU customers. For more information on ESC please check out our blog:
Your responsibilities will encompass overseeing the launch of the ESC in 2025, working closely with global AWS teams, and influencing the evolution of AWS services and technology. A typical day in this role involves collaborating with technology leaders, contributing to the enhancement of day-to-day operations, and ensuring improvements in availability, reliability, latency, performance, and efficiency of the ESC.
The overarching goal is to deliver scalable services and ensure a high-availability experience for EU customers. If you are an experienced professional ready for a challenging and impactful opportunity, we invite you to join our efforts in building a best-in-class development engineering and operations team that aligns with AWS' commitment to customer satisfaction and continual innovation.
Utility Computing (UC)
European Sovereign Cloud (ESC) is a part of AWS Utility Computing (UC).
AWS Utility Computing (UC) provides product innovations — from foundational services such as Amazon's Simple Storage Service (S3) and Amazon Elastic Compute Cloud (EC2), to consistently released new product innovations that continue to set AWS' services and features apart in the industry. As a member of the UC organization, you'll support the development and management of Compute, Database, Storage, Internet of Things (Iot), Platform, and Productivity Apps services in AWS. Within AWS UC, Amazon Managed Operations engineers engage with AWS customers who require specialized security solutions for their cloud services.
A day in the life
You'll typically spend your time resolving less time-sensitive issues for software systems in your team's care, whilst always looking for ways to improve your team's services, procedures, documentation, and tools. When standard operating procedures (SOPs) are not well defined or ambiguous, you'll use your judgement when to escalate, and when to take your time to dive deep and learn. You'll be the go-to-person for keeping your team's systems running efficiently.
You will be required to occasionally participate in "on-call" rotations to resolve incidents occurring out-of-hours.
Eligibility requirement
About the team
About AWS
Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying.
Why AWS?
Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
Inclusive Team Culture
Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.
Mentorship & Career Growth
We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.
Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud.
We are open to hiring candidates to work out of one of the following locations:
Berlin, BE, DEU
Basic Qualifications
Preferred Qualifications
Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ) to know more about how we collect, use and transfer the personal data of our candidates.
m/w/d