Customer Support Specialist - Munich, Deutschland - Klüber Lubrication Deutschland GmbH & Co. KG
vor 1 Monat
Beschreibung
Freudenberg is a global technology group that strengthens its customers and society long-term through forward-looking innovations.Together with our partners, customers and the world of science, we develop leading-edge technologies, and excellent products, solutions and services for 40 market segments.
The Freudenberg Group employs some 50,000 people in 60 countries worldwide and generates sales of over 10 billion euros.
Klüber Lubrication, a company of the Freudenberg Group, is the global leader in speciality lubrication with manufacturing operations in North and South America, Europe and Asia, subsidiaries in more than 30 different countries and distribution partners in all regions of the world, supported by our HQs in Germany.
We supply products and services, many of them customized, in almost all industries from automotive to the wind energy markets.
Responsibilities:
- The Customer Support Specialist ensures that the ordering and delivery processes run smoothly. You will be in close contact with customers and our supply chain and will be the first point of contact for the field service of Klüber Lubrication Germany.
- You are the competent contact person for the concerns of our customers:
- Preparing quotations and entering orders, checking data for correctness and completeness
- Recording of complaints, correction of pricing errors and creation of credit notes
- Goaloriented communication with customers, keeping their concerns in mind and providing appropriate feedback
Qualifications: - Are you looking for a new challenge?
- You are solution
- Are you characterized by a structured and pragmatic way of working?
- You have a professional appearance and are strong in implementation?
- You like to work across departments in a team for the best customer experience?
- You have the appropriate educational background and professional experience to master the task with flying colors?Some of your Benefits
Cafeteria/Canteen:
Fresh food on-site, both hot and cold
Diversity & Inclusion:
Enter a diversity-driven world of innovation
Easily reachable:
Easy, low-stress access by car or public transport
Sustainability / Community service:
Making a difference with sustainability, community service
Training / Career development:
Programs to supercharge skills and expertise
Additional Information
Sandra Ferreira
- Discover more about us
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