Jobs
>
Berlin

    Junior Customer Service Specialist German speaking - Berlin, Deutschland - HomeToGo

    HomeToGo
    HomeToGo Berlin, Deutschland

    vor 3 Wochen

    Default job background
    Beschreibung

    Your future contribution

    :

    Utilize your business development expertise to deliver first-class support for our customers around the world. As our product grows, we will create a user experience superior to the tourism industry standard. You, as part of our Sales & Service team, will be the first point of contact for our existing customers to ensure they have the best possible experience using Smoobu. You will assist existing (paying) users with leveraging the product to the best extent possible in order to maximize value and profit from it.

    All in all, it's about people and with your help and passion for outstanding service, we will build a state-of-the-art sales and service department at Smoobu

    How you'll add value:

  • Provide customers with outstanding service and educate them about the optimal use of Smoobu across multiple platforms including phone, email and chat
  • Resolve customers' issues in a timely and effective manner
  • Assessing and understanding the needs customers and recommend new processes, products, or services in line with customer expectations
  • Contribute to our knowledge base and help center by creating email templates and articles for future use
  • Channel customer feedback to the product team and shape the future of the Smoobu solution
  • Think out of the box and proactively improve processes for you and your team

    • You'll be successful in this role if you:

  • +1 years of customer service experience with a track record of over-achieving quota
  • Are a detail oriented people-person with outstanding verbal and written communication skills
  • Have a strong phone presence with excellent listening and presentation skills
  • Have experience working with Zendesk or similar CRM as well as SaaS sales or travel tech is a plus
  • High proficiency in German. Proficiency in a second European language, such as English, Spanish, French, Italian, Croatian, or Greek, at a professional level would be advantageous. We also welcome candidates with proficiency in other languages.

    • Why HomeToGo?

    Your journey with HomeToGo is a two way street - we've got you covered We offer a diverse variety of benefits to enable your career development and make HomeToGo a great place to work, including:

  • The essentials: Competitive compensation package, visa sponsorship & relocation assistance*, full IT support & equipment, corporate benefits, modern offices, 27 paid vacation days a year (+ one additional day per year of employment until 32)
  • Career growth: 360° feedback, open feedback culture, buddy and mentorship programs from an international team of passionate industry experts
  • Personal development: German & Lithuanian language courses, internal and external workshops & trainings, company & team events, Gympass, clubs & sports (e.g. volleyball, running, yoga classes), psychological support
  • Startup spirit: Driven by our : We are fast, nimble, and results-driven - embodying a startup mentality even as a global, public company. We encourage ownership and enable each other to succeed
  • Flexible work approach: Office-led and remote friendly approach; employees are offered for up to 50% of the year, including work from abroad benefits. Plus, access to a
  • Climate action: Committed to being a pioneer in green travel: HomeToGo Group achieved an industry-leading Low Risk" ESG Rating (16), awarded by Morningstar Sustainalytics, and are a proud member of

    • And so much more...

    *Certain conditions apply

    Please note: We operate a rolling recruitment approach - no deadlines, just opportunities. Should the volume of applications become too high, we might briefly remove this posting to provide our hiring team the space for thorough and unbiased review. The role will be made available again if we decide we're still looking for the right fit.

  • Famly

    German-speaking Customer Advisor

    vor 1 Woche

    Famly Berlin, Deutschland

    Wir bei Famly setzen uns dafür ein, Kindern den bestmöglichen Start ins Leben zu ermöglichen und unterstützen bei der unverzichtbaren Arbeit, die dafür notwendig ist. Hierfür entwickeln wir seit 2013 eine ganzheitliche digitale Lösung, die Arbeitsabläufe vereinfacht und den Kita- ...

  • Upstream - Agile GmbH

    German-speaking Marketing Working Student

    vor 3 Wochen

    Upstream - Agile GmbH Berlin, Deutschland

    We're looking for a German-speaking student with writing skills who wants to help our team create content that tells the world about the benefits of coworking, flex work, and hybrid work—and the software we offer to manage those workspaces · This position is based in Berlin but t ...

  • HOLY Energy GmbH

    Copywriter / Creative Concepter (German-speaking)

    vor 3 Wochen

    HOLY Energy GmbH Berlin, Deutschland

    Über HOLY · - ist die Soft Drink Revolution: Mit unseren pulverbasierten Drinks HOLY Energy, HOLY Hydration und HOLY Iced Tea erhältst du geilen Geschmack und behältst dabei ein gutes Gewissen - für deinen Körper & die Umwelt. · - Wir setzen neue Consumer Standards: Als wachsende ...

  • Katrium Oü

    German Speaking Interviewer

    vor 2 Wochen

    Katrium Oü Berlin, Deutschland

    **Katrium hiring german-speaking project customer service for short-term and long-term projects.** · **We are searching different german speaking people for different projects that are full-time and part-time.** · **Requirements**: · - **Fluent in German and English**: · - **A go ...

  • Sherborne Talent Solutions

    German Speaking Talent Acquisition Partner

    vor 4 Tagen

    Sherborne Talent Solutions Berlin, Deutschland

    Talent acquisition partner · Berlin · Are you currently looking for a new and exciting opportunity? We are looking for a Talent acquisition partner to join a fast-growing, global business. There are plenty of opportunities for ongoing development and progression. · The role offer ...

  • Recruitment Direct Ltd

    German Speaking Helpdesk

    vor 5 Tagen

    Recruitment Direct Ltd Berlin, Deutschland

    **German Speaking Help Desk** · **Berlin, Germany** · **€ per month gross salary + relocation assistance if required** · **Salary**: 2,500.00€ per month · Application Question(s): · - This is an office based role, is that ok for you if successful? · **Language**: · - German (requ ...

  • Assecor GmbH

    Recruiter - German Speaking (M/w/d)

    vor 2 Wochen

    Assecor GmbH Berlin, Deutschland

    Deine Rolle bei uns · Human Resources gehört zu deiner Leidenschaft und du interessierst dich gleichzeitig für agile Arbeit? Dir liegt die Kommunikation und Interaktion mit Menschen und du kennst dich bestens im Recruiting von Fachkräften aus. Bei all dem verlierst du bei aller D ...

  • AVENTOS Management GmbH

    Praktikum - German Speaking

    vor 1 Woche

    AVENTOS Management GmbH Berlin, Deutschland PraktikumSHIP

    Über das Unternehmen · Unser Unternehmen vereint leidenschaftliche Immobilienexpertise mit tiefgreifender Kapitalmarktkenntnis. · Durch unseren interdisziplinären Ansatz sind wir in der Lage, neue Perspektiven für unsere beiden Geschäftsfelder Development und Capital Markets zu ...

  • AVENTOS Management GmbH

    Praktikum - German Speaking

    vor 1 Woche

    AVENTOS Management GmbH Berlin, Deutschland PraktikumSHIP

    Über das Unternehmen · Unser Unternehmen vereint leidenschaftliche Immobilienexpertise mit tiefgreifender Kapitalmarktkenntnis. · Durch unseren interdisziplinären Ansatz sind wir in der Lage, neue Perspektiven für unsere beiden Geschäftsfelder Development und Capital Markets zu ...

  • Assecor GmbH

    Recruiter - German Speaking (M/w/d)

    vor 2 Wochen

    Assecor GmbH Berlin, Deutschland

    Deine Rolle bei uns · HR gehört zu deiner Leidenschaft und du interessierst dich gleichzeitig für agile Arbeit? Dir liegt die Kommunikation und Interaktion mit Menschen und du kennst dich bestens im Recruiting von Fachkräften aus. Bei all dem verlierst du bei aller Detailliebe da ...

  • reeeliance IM GmbH

    German Speaking Management

    vor 1 Tag

    reeeliance IM GmbH Berlin, Deutschland

    The last few years have shown us more than ever how quickly the world we know can change. As an IT consulting company, we know that change is constant and we strongly believe that being proactive is essential for staying ahead of the curve. · We are looking for people who keep an ...

  • Employer&Employee

    German Speaking Travel Enthusiast

    vor 3 Wochen

    Employer&Employee Berlin, Deutschland

    On behalf of our Client we are looking for **German language speakers** for a Customer Consultant Positions in travel industry (multiple openings) · Our Client - trustworthy, global and world's largest expedition company with offices around the world. Founded in 19th century, off ...

  • Birdie

    Head of Operations, German Speaking

    vor 2 Wochen

    Birdie Berlin, Deutschland

    **Your Mission**: · As our Head of Operations for the German market at Birdie, you will play a pivotal role in shaping the future of the organisation in Germany. Your mission will be to serve as a trusted advisor and advocate for Birdie's partners and ensure we delight them at ev ...

  • Careers at Eucalyptus

    Operations Lead, German Speaking

    vor 2 Wochen

    Careers at Eucalyptus Berlin, Deutschland

    **About Eucalyptus** · **Eucalyptus** (or 'Euc' for short) is a global digital healthcare company on a mission to solve the world's biggest healthcare challenges - think fertility, and behavioural change around chronic conditions such as weight loss, diabetes, and mental health. ...

  • Backbone

    German Speaking Project Specialist

    vor 2 Wochen

    Backbone Berlin, Deutschland Employee

    Become part of Backbone's (BKBN) unique adventure to disrupt an industry and contribute to the evolution of the way visual content is produced.We currently have offices in Geneva, Berlin and Prague and work with brands across Europe and provide them with the tools to simplify the ...

  • Backbone (BKBN)

    German Speaking Project Specialist

    vor 3 Wochen

    Backbone (BKBN) Berlin, Deutschland

    Become part of Backbone's (BKBN) unique adventure to disrupt an industry and contribute to the evolution of the way visual content is produced.We currently have offices in Geneva, Berlin and Prague and work with brands across Europe and provide them with the tools to simplify the ...

  • Malt

    Legal Counsel German Speaking

    vor 2 Wochen

    Malt Berlin, Deutschland

    **Discover our galaxy** · Malt was founded in 2013 and, since then, we have managed to become the fastest growing freelance marketplace in Europe, gathering a community of 550k+ freelancers, 70k+ companies, and 700+ Malters. · We've built the industry's leading freelance manageme ...

  • Finixio

    German-speaking SEO Specialist

    vor 3 Wochen

    Finixio Berlin, Deutschland

    **Work from anywhere on the planet Our HQ is in London but have teams working remotely all over the world. ** · We are looking for a German speaking SEO Specialist who would like to work for a fast-growing and agile company in which you will have the opportunity to be part of an ...

  • Employer&Employee

    German Speaking Customer Support

    vor 2 Wochen

    Employer&Employee Berlin, Deutschland

    **Are you ready to live and work in Estonia? Paid relocation - included No previous experience or education required We hope you love to travel and ready to use your German language skills** · On behalf of our Client we are looking for **German language speakers** for a Customer ...

  • Awin

    German Speaking Customer Support

    vor 2 Wochen

    Awin Berlin, Deutschland

    **Purpose of Position** · In this position you will be joining our Publisher Success team. This team responsible for maximizing our customer account activation and satisfaction within our network. · Your main responsibility will be to provide assistance to your team mates on both ...