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    Senior Product Manager, Trustworthy Shopping Experience - München, Deutschland - Amazon

    Amazon
    Amazon München, Deutschland

    vor 4 Wochen

    Amazon background
    Beschreibung

    Senior Product Manager, Trustworthy Shopping Experience

    We are looking for a Senior Product Manager for a key customer trust feature available in Amazon stores worldwide. This feature makes it easy for shoppers to alert Amazon about issues on our product pages. This Senior Product Manager role involves gathering requirements from multiple stakeholders, including diverse policy teams, with the goal of automating report handling, and working with engineering to prioritize and launch these new features.

    Key job responsibilities
    - Leading the product roadmap related to operational efficiency
    - Taking a leading role in drafting and presenting BRDs and prioritization documents
    - Partnering with the Program team and with partner teams to understand policy and process gaps, and developing solutions to close them
    - Be comfortable using data to analyze trends, predict and fix problems before they happen
    - Using high-level judgment to own our most complex enforcement decisions
    - Owning the relationship with the tech and science teams for the implementation of deliverables A day in the life
    - Prioritizing the product roadmap
    - Understanding the current product and processes to propose improvements About the team
    At Amazon we believe that customer trust is of paramount importance to anything we do. To continue building customer trust, the EU Trustworthy Shopping Experience team work with authorities, merchants, brands, vendors and customers to identify and prevent Selling Partner risk, as well as infringements of intellectual property (e.g. counterfeit, trademark, copyright) and other abuse in our product catalog. We are open to hiring candidates to work out of one of the following locations: Munich, BY, DEU

    BASIC QUALIFICATIONS

    Bachelor's degree.
    - 5+ years of professional experience in product management

    PREFERRED QUALIFICATIONS

    Experience in e-commerce/online companies in fraud/risk control functions
    - High level of integrity and discretion to handle confidential information
    - Enthusiasm to provide superb customer service to the leadership team and other key stakeholders
    - Demonstrated problem solving and analytical skills with a natural tendency to use data in decision-making and prioritization
    - Willing to move quickly and decisively to resolve an incident
    - Comfortable working across multiple tools and systems and large data sets
    - Ability to bring clarity to ambiguous situation

    Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( to know more about how we collect, use and transfer the personal data of our candidates. m/w/d

    Posted: January 26, 2024 (Updated about 5 hours ago)

    Posted: March 7, 2024 (Updated about 8 hours ago)

    Posted: April 17, 2024 (Updated about 13 hours ago)

    Posted: April 17, 2024 (Updated 1 day ago)

    Posted: March 18, 2024 (Updated 4 days ago)

    Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

    #J-18808-Ljbffr
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