- Initiate customer research, understand customer behavior and design Omnichannel Sales solutions
- Develop and maintain a global Omnichannel Sales strategy. Derive implementation plans for the focus countries together with the country leadership teams
- Coordinate creation of an aligned Omnichannel Sales roadmap with stakeholders inside and outside of OCS. Ensure communication of the results as well as implementation of the solutions according to the roadmap
- Request input from customer & consumer success team to measure impact of design and strategy decision as well as steer learning process based on the feedback
- 3+ years of relevant experience on the job including product design, product development and product implementation
- Industry experience on complex products in B2B and B2B2C environment
- Multicultural experience in international companies
- Strong understanding of strategy creation and implementation
- Attached to innovation, market trends and integrating them into product roadmaps and product development
- Strong communication and presentation skills to convey complex concepts to stakeholders incl. senior management and external customers/agencies
- Fluent communication – written and oral - in English and German
- Analytical, data-driven with a strong understanding of customer & consumer needs and how to address them
- High level of flexibility and ability to adapt to dynamic and changing environments
- Willingness to deliver milestones on-time and quality
- Passion for design, user behaviour and user centered methodologies
- Capability of managing and steering projects via cross-functional intercultural teams
- Willingness to travel internationally and to work with different time zones
- Hybrid working conditions
-
Head of Omnichannel Sales Design
vor 2 Wochen
ZEISS Gruppe Aalen, Deutschland GanztagslocationsAalenFull timeposted onPosted Todayjob requisition idJR_1033437Your RoleThe vision of the Omnichannel Sales (OCS) organization is to enable online sales of complete spectacles to our customers (ECPs). The Head of OCS Design and Strategy is an instrumental position to ens ...
-
Po Omnichannel Sales Marketplace
vor 1 Woche
ZEISS Group Aalen, DeutschlandYour Role · The vision of the Omnichannel Sales (OCS) organization is to enable online sales of complete spectacles to our customers (ECPs). The OCS Marketplace will be a B2B2C marketplace delivering best-in-class shop experience to consumers and easy to use, self-service onboard ...
-
Head of Marketplace
vor 2 Wochen
ZEISS Group Aalen, DeutschlandYour Role · The vision of the Omnichannel Sales (OCS) organization is to enable online sales of complete spectacles to our customers (ECPs). The Head of Marketplace will guarantee in time and budget delivery of a scalable marketplace delivering a best-in-class shop experience to ...
-
Product Owner E-commerce Platform
vor 2 Wochen
ZEISS Group Aalen, DeutschlandYour role: · - As product owner e-Commerce platform, you are a strong contributor to the successful implementation and growth of our Omnichannel Sales channel by focusing on business impact and customer satisfaction- · - Based on the customer needs, you are developing a product v ...
-
Product Owner B to C Loyalty
vor 3 Wochen
ZEISS Group Aalen, DeutschlandYour Role · The Digital Business Platforms department is globally responsible for all customer and consumer-facing digital interfaces, including B2C Platforms. The B2C Platforms Department primary goals are to (1) drive consumer conversion to store and (2) foster ZEISS brand loya ...
-
Dual Master: Data Architect
vor 1 Woche
STEINBEIS SCHOOL OF INTERNATIONAL BUSINESS AND ENTREPRENEURSHIP (SIBE) GmbH Aalen, DeutschlandYou just finished your bachelor's degree and now want to get started right away with your master's program? Do you enjoy putting study content into practice immediately and thus creating added value for a company? Then realize your ideas at our partner companies · Dual Master: Da ...
-
Head of Digital Measurement Platform
vor 1 Woche
ZEISS Group Aalen, DeutschlandYour Role · The vision of the Omnichannel Sales (OCS) organization is to enable our customers (Eye Care Professionals) to win with consumers who want to buy online. The Head of Digital Measurement Platform is responsible for developing and implementing measurement solutions that ...
-
Working Student Learning Management
vor 2 Wochen
ZEISS Group Oberkochen, DeutschlandYour Role · Step out of your comfort zone, excel and redefine the limits of what is possible. That's just what our employees are doing every single day - in order to set the pace through our innovations and enable outstanding achievements. After all, behind every successful compa ...
-
Application Marketing Specialist
vor 1 Woche
ZEISS Group Oberkochen, DeutschlandYour role- Deliver the global marketing strategy for the responsible customer segment, including the 'where to play' & 'how to win' definition, market research and budget planning in alignment with the overall company strategy to further strengthen and grow the core business- Cre ...
-
Brand Experience Partner
vor 1 Woche
ZEISS Group Oberkochen, DeutschlandYour Role · The ZEISS brand stands for innovation, reliability, and customer focus. Building on leading and precise technologies, ZEISS branded solutions enable our customers to realize their ambitions. Together with our businesses, the Corporate Brand, Communications and Public ...
-
Head of Ecommerce Marketing
vor 1 Tag
ZEISS Group Oberkochen, DeutschlandYour Role- You will play a crucial role in setting up Digital Business & E-Commerce by connecting different data points and ensuring a proper customer engagement with your team globally- You will guide our Product Managers and other eCommerce stakeholders based on data and insigh ...
-
Head of Business Process Excellence
vor 1 Woche
ZEISS Group Oberkochen, DeutschlandYour role · This function offers you the chance to work on FIT4, one of ZEISS' key group programs that aims to drive harmonization and standardization of processes and structures that define the way how ZEISS will work for years to come. Reporting to the Head of Business Process ...
-
Head of Business Process Excellence
vor 1 Woche
ZEISS Group Oberkochen, DeutschlandYour role · This function offers you the chance to work on FIT4, one of ZEISS' Key Group Programs (KGP) that aims to drive harmonization and standardization of processes and structures that define the way how ZEISS will work for years to come. · Reporting to the Head of Business ...
-
Head of Business Process Excellence
vor 1 Woche
ZEISS Group Oberkochen, DeutschlandYour role · This function offers you the chance to work on FIT4, one of ZEISS' key group programs that aims to drive harmonization and standardization of processes and structures that define the way how ZEISS will work for years to come. Reporting to the Head of Business Process ...
-
Garment Technician
vor 3 Wochen
Triumph International Heubach, DeutschlandCorsina Europe GmbH was founded in 1969 as a private label department of the Triumph Group and manages well-known external brands. · Triumph is one of the world's largest intimate apparel companies. It enjoys a presence in over 120 countries with the core brands Triumph and slogg ...
-
Triumph International Heubach, DeutschlandTriumph is one of the world's largest intimate apparel companies. It enjoys a presence in over 80 countries with the core brands Triumph and sloggi. Globally, the company serves 20,000 wholesale customers and sells its products in more than 2,300 controlled points of sale as well ...
-
Kommunikationsdesigner / Mitarbeiter Im Marketing
vor 3 Wochen
elero GmbH Schlierbach, DeutschlandWir suchen für unseren **Standort Schlierbach (Kreis Göppingen) **schnellstmöglich einen · **Kommunikationsdesigner / Mitarbeiter im Marketing (m/w/d)**: · **Wir bei elero** · - Verbinden jahrzehntelange Tradition mit Innovation und Internationalität · - Arbeiten sehr dynamisch u ...
-
Junior Product Development Technologist
vor 5 Tagen
Triumph International Heubach, DeutschlandTriumph is one of the world's largest intimate apparel companies. It enjoys a presence in over 80 countries with the core brands Triumph and sloggi. Globally, the company serves 20,000 wholesale customers and sells its products in more than 2,300 controlled points of sale as well ...
-
International Graduate
vor 3 Wochen
HARTMANN Heidenheim an der Brenz, DeutschlandAt HARTMANN, we're all in to **help**, **care**, **protect** and **grow**. We support healthcare professionals, that they can focus on what really matters: to positively impact people ́s life. We realize solutions that make a difference. And with your commitment you can grow on y ...
-
Clinical Evidence Specialist
vor 3 Wochen
HARTMANN Heidenheim an der Brenz, DeutschlandAt HARTMANN, we're all in to **help**, **care**, **protect** and **grow**. We support healthcare professionals, that they can focus on what really matters: to positively impact people ́s life. We realize solutions that make a difference. And with your commitment you can grow on y ...
Head of Omnichannel Sales Design - Aalen, Deutschland - ZEISS Group
Beschreibung
Your Role
The vision of the Omnichannel Sales (OCS) organization is to enable online sales of complete spectacles to our customers (ECPs). The Head of OCS Design and Strategy is an instrumental position to ensure customer centricity and data-based decisions in the Omnichannel Sales organization. The position holder will have the responsibility for designing the right solutions. He needs to ensure the "market-product-fit" as well as the strategic alignment with the ZEISS brand strategy and ZEISS Vision Care user experience and product strategy. The role is key to steer and align the dimensions of desirable, viable and feasible for all OCS products and innovations. The responsibilities include:
Your Profile
Your ZEISS Recruiting Team:
Ronan McHugh GmbH&v=024){kind=logo}
