- Analysis and improvement of aftersales processes
- Assistance in the development of strategies to optimize customer satisfaction
- Helping with the digitalization of our processes, e.g. CRM systems, online tools, etc.
- Evaluation of aftersales measures through data evaluation and reporting
- Market analysis and competition assessment All this appeals to you and you are interested in becoming a part of our company? Don't wait any longer and send us your application now
- Study of (business) informatics, industrial engineering, business administration or a comparable course of study
- Interest in aftersales and business development as well as analytical tasks
- Good knowledge of MS Office, especially Excel and PowerPoint
- Ideally experience with data analysis and the CRM system Salesforce
- Fluent German and good English skills, as well as team spirit and an analytical mindset
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Working Student - Augsburg, Deutschland - Hosokawa Alpine
Beschreibung
Hosokawa Alpine is internationally renowned for high-quality, durable machinery and equipment. In our two business areas of mechanical processing technology and film extrusion, we are on a par with other world-class companies. With over 120 years of know-how and excellent expertise, we know how to provide our customers with the most efficient and best solutions in numerous industries. Complex films, which are required for many of our everyday products, or finest powders or high-quality compacted material in the pharmaceutical, chemical, mineral, food, and recycling sectors - in all these fields, Hosokawa Alpine is a one-stop supplier covering all process steps and services. With our approx. 800 employees, we rely on resource-saving and sustainable technologies made in Germany and ensure maximum customer satisfaction. Global presence, successful growth combined with a future-oriented way of thinking, flat hierarchies and short decision-making processes, long-term partnerships as well as varied tasks in special machine construction - that is Hosokawa Alpine.Your tasks:
Your profile:
Sounds interesting?
Hosokawa Alpine stands for reliability, respect, openness and ambitious action. Become part of a company in which respectful interaction with each other and with our customers is a matter of course for us, in which you can take responsibility and set ambitious goals together with us. Your ideas and suggestions are required from day one, because we focus on continuous development in all areas: in our products, in internal processes and in the promotion of your professional and personal skills.