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    Sales Support Representative - Ettlingen, Deutschland - Flowserve

    Flowserve
    Flowserve Ettlingen, Deutschland

    vor 4 Tagen

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    Ganztags
    Beschreibung

    Role summary:

    Flowserve is looking for a Sales Support Representative (SSR) in the QRC department. The SSR will report to the Production Supervisor of the Ettlingen site. The SSR will be responsible for processing and dispatching orders. In addition to processing complaints and handling documentation, the responsibilities focus primarily on customer support.

    Your Role:

  • Recording and processing customer orders
  • Constant monitoring of orders and customer support
  • Order monitoring (coordination) from dispatch to delivery / invoicing
  • All order types (KD individual production, stock orders, consignment orders, repair orders, etc.)
  • Master data management
  • Interface cooperation
  • Customer complaints
  • Export processing (customs, IHK, preferences etc.)
  • Customer order documentation
  • Correspondence with our foreign sales departments (intercompany business)

    • Your Profile:

  • Completed commercial vocational education (e.g. as an industrial clerk)
  • Professional experience in trade or in the manufacturing metal industry
  • Flexibility, initiative, ability to work in a team, organizational skills, ability to act responsibly, reliability.
  • Knowledge of MS Office, SAP R/3 is an advantage
  • Confident knowledge of written and spoken English
  • Knowledge of written and spoken German on a native speaker level

    • What we offer:

  • Interesting and varied tasks in an international and innovative company
  • A family-friendly company with a flexible working time system in line with the metal and electrical industry pay scale and 30 days' holiday
  • Holiday and Christmas bonuses and the option of a company pension scheme
  • A medium-sized company, embedded in an international group of companies
  • Good transport links
  • Internal and external training opportunities and language courses
  • Extensive familiarisation with our procedures and processes

    • Applicants with disabilities will be given special consideration if they are equally qualified.

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