Product Design Lead - Berlin, Deutschland - J.P. Morgan

J.P. Morgan

Geprüftes Unternehmen

Berlin, Deutschland

vor 1 Woche

Geschrieben von:

Lena Wagner

beBee Recruiter

Beschreibung

JPMorgan Chase & Co.

is expanding its business and is investing in innovative ways to attract customers, deepen engagement and drive increased satisfaction through delightful interactions with digital products and experiences.

We believe that engaging, relevant and contextual content is at the heart of personalised customer experiences.

Culture is important to us and we are looking for intellectually curious, passionate and hungry individuals who are motivated to use and expand their skills, while working on a new and exciting venture.

We are looking for a deeply engaged and experienced Product Designer to join us.

In this role, you will be part of a multi-disciplinary team of designers, planners and researchers committed to designing products and services for our customers.

This role requires an extensive understanding of experience design for digital products and services ( digital channels ). A balanced understanding of strategy, research, interaction and motion/visual design is a must.

**Role And Responsibilities

Work collaboratively in a multidisciplinary team of researchers, product designers, technologists and business experts to create new customerfocused products and services
Supporting and partnering with teams to direct discovery work
Lead and advise on how to run discovery, design and delivery research through the facilitation of workshops, design sprints and ideation sessions
Advocate and provide guidance on how to use customer insights and data to inform the user experience
Have a clear understanding of the business drivers behind product goals
Creating, delivering and supporting other designers delivering highquality design outcomes like concepts, user journeys, wireframes, UI flows and detailed UI design
Work with the design system team to represent customer and business needs
Present and communicate work and recommendations to the wider organisation
Manage stakeholders and proactively solve issues affecting design quality
Collaborate and provide direction to design team members and other stakeholders to identify new opportunities for a design or feature vision that creates value for our customers
Support and mentor designers
Support best practices and methodologies to drive efficiency and effectiveness
Uphold design consistency and excellence of design deliverables
Be an advocate for the customer and foster a shared understanding of customer centric design in the organisation

Minimum Skills, Experience and Qualifications

Excellent oral and written German and English skills
Strong portfolio of design work/case studies demonstrating your principles, methodologies, and approaches
Ability to synthesize complex, interdependent, and sometimes competing needs
Effective communication of journeys and solutions across roles & levels
Ability to communicate intended experiences to product owners and developers
Expert knowledge in the native iOS and Android design & interaction patterns and platform constraints
Experience using a test & iterate approach through usability studies, and collaborating on early UX research methods
Solid communication and interpersonal skills
Ability to actively listen, hear and understand what is said and not said, and with nuanced comprehension of meaning and intent
Comfortable developing and sustaining effective and cooperative working relationships with peers, managers and other internal or external stakeholders
Ability to influence others and provide thought leadership on user centred design
Flexibility / adaptability (ability to change direction based upon team and stakeholder consensus)
Expert knowledge of modern design systems, prototyping software and design tools (we use Figma)
Prototyping skills across a variety of mediums and needs: on paper, in Principle, and other digital methods
A passion for helping create an environment where people can do their best work
Thrives in a fastpaced, collaborative, teamoriented, crossfunctional environment
Bachelor's degree in Design, HCI, or related field or equivalent professional experience

Additional Skills, Experience and Qualifications

Relevant experience in a banking or financial industry is a plus
Experience leading teams and growing team members
Experience defining standards and processes
Experience of working in Agile teams
Experience in the Atlassian suite of software (Jira & Confluence) is desirable

If this sounds like an interesting opportunity to you, let's chat

We Offer

Supportive environment to combine work and family requirements: flexible work arrangements, plus special support for working parents in emergency situations with free emergency childcare services
Financial stability: competitive salaries, pension provisions via the BVV and our very own pension plan as well as an accident insurance
Personal wellbeing: a range of offers available from onsite medical checks and vaccinations to educational sessions