Technical Writer - Berlin, Deutschland - Ninox Software GmbH

Ninox Software GmbH Berlin, Deutschland

vor 4 Tagen

Ganztags

Beschreibung

We are looking for

A skilled Technical Writer with a passion for empowering SME users to leverage the power of low-code technology to build custom database software.

Joining our product design and content team at Ninox, you'll focus on developing user-centric documentation, tutorials, and other technical content. Your work will not only explain how our low-code platform functions but also educate users on vital programming and database management concepts.

You'll work with our Senior UX Writer, as you focus on long-form content and they concentrate on in-app content.

Your mission

Make complex technical concepts accessible and understandable to users of all skill levels by initiating a lean content practice. Optimize workflows and leverage AI-assisted tools for scalable, high-quality educational content creation.
Demystify Ninox's low-code platform and bridge the gap between technical complexity and user comprehension by crafting an extensive educational content strategy. Address varied skill levels of SME users, from Excel-savvy to intermediate coding/scripting.
Guide users step-by-step through Ninox's capabilities by developing in-depth tutorials, guides, and documentation. Empower SME users to create custom database software with our low-code platform.
Ensure technical accuracy in content and simplify the understanding of complex features for the end-user by collaborating with the development and support teams and using insights from these teams.
Identify areas where users may struggle with technical aspects of Ninox and allow for targeted improvements by utilizing user feedback and engagement data.
Guarantee technical descriptions are uniformly understandable across all content types by maintaining consistency in tone, voice, and terminology.
Facilitate user comprehension and low-code adoption by supporting educational initiatives. Create video tutorials to further break down complex technical information into more digestible and understandable formats.

Nice to have

Background in low-code platforms, B2B SaaS or ERP solutions, or enterprise software.
Familiarity with HTML/CSS and content management systems.
Experience in education, instructional design, or e-learning.
A degree in technical writing, education, instructional design, or a related field.

What you need to succeed

Experience: At least 3 years in technical writing or educational content creation within the software or technology industry.
Skills: Demonstrated ability to distill complex technical topics and programming concepts into clear, engaging, and accessible content for SMEs.
Attention to detail: Exceptional writing, editing, and proofreading skills.
Technical proficiency: Experience with documenting APIs, JSON, programming languages, and producing user guides.
Educational insight: A strong grasp of adult learning principles and instructional design best practices.
Innovation: An interest in AI-assisted content creation tools and methodologies, with a drive for continuous improvement.
Collaboration: Ability to work effectively in both independent and team settings within a fast-paced, remote-friendly environment.

Why Ninox

A diverse team: Join a multicultural, motivated workforce where great teams lead to success.
Remote work flexibility: Excellent working conditions that support your best performance, wherever you are.
Dog-friendly office: Enjoy working in the heart of Berlin Mitte in an office that welcomes our furry friends.
Generous vacation policy: Benefit from 30 days of vacation to rest and recharge.

About us

Ninox is a leading low-code platform for business applications. We empower business teams to take back ownership of their processes and work more efficiently. With Ninox, anyone can create database applications for internal processes like CRM, ERP and multi project management – without writing a line of code. Join us and bring low-code to the next level You will work together with inspiring team-mates on a sophisticated product in a fast-growing company. And you will have the opportunity to shape the future of business software. Your work will have a direct impact on the day-to-day operations of thousands of Ninox customers.