- Contribute to OVH's growth on Cloud market by generating business opportunities with prospective and existing clients,
- Work with various lead sources: inbound calls, tickets, contact form enquiries, promotional campaigns, events follow up etc,
- Help clients identify additional needs,
- Identify and overcome sales hurdles,
- Identify the right OVH product in order to meet customer needs,
- Convert potential prospects into OVH customers,
- Manage a pipeline of business opportunities and add them to our customer system (CRM),
- Reinforce the brand while providing excellent customer service.
- Mastering our product offering
- Understanding of the global organisation
- Prospect potential
- Developed basic technical skills to answer prospects needs
- Complete autonomy on standard project requests
- Spread into products knowledge
- Have acquired more specific knowledge on specific verticals (AI, healthcare etc)
- Sales mindset and ability to handle technical conversations,
- Knowledge of Cloud products (Public Cloud, Private Cloud, Dedicated Servers, VPS...)
- Ability to work on the phone and to answer electronic tickets generated by customers through email,
- Excellent communications skills both written and verbal,
- Customer orientation and technical acumen,
- Rigorous, autonomous, resourceful, organized and proactive,
- Languages skills: fluent German and professionnal English
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Inside Sales Representative M/F/X - Munich, Deutschland - OVHcloud
Beschreibung
Within your #OneTeam
As a member of the OVHcloud Sales team, the Inside Sales Representative is in charge of acquiring and growing customers. The Inside Sales Representative is a key actor of OVH international presence. Dynamic, proactive and passionate by Sales and the Cloud Industry, the Inside Sales Representative works which ultimate goal is the client's satisfaction.
The Inside Sales Representative is the first point of contact between OVHcloud and a prospective customer. His role will be to assist new customers by answering sales requests through calls and emails, both incoming and outgoing. He is responsible for customer satisfaction and for revenue generation within a diverse set of prospects within the mid-market territory.
Your main responsibilities
Your future impact
In 6 months you will have accomplished
And in 1 year you will have mastered
Skills required
