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    Associate, Client Processing II - Frankfurt, Deutschland - THE BANK OF NEW YORK MELLON CORPORATION

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    Beschreibung

    Bring your ideas. Make history.

    BNY Mellon offers an exciting array of future-forward careers at the intersection of business, finance, and technology. We are one of the world's top asset management and banking firms that manages trillions of dollars in assets, custody and/or administration. Known as the "bank of banks" - % of the world's top banks work with us as we lead and serve our customers into the new era of digital.

    With over years of rich history and industry firsts, BNY Mellon has been built upon our proven ability to evolve, lead, and drive new ideas at every turn. Today, we're approximately , employees across countries with a culture that empowers you to grow, take risks, experiment and be yourself. This is what LifeAtBNYMellon is all about.

    We are seeking a future team member for the role of Associate, Client Processing II, located in Luxembourg.

    The incumbent provides analytics and reporting services, working to improve and automate transaction processing systems. Advises organizational units/teams to ensure timely delivery of service, or resolution of issue. Provides direction to lower-level service roles in the successful delivery of support or service.

    Main focus of the Ops Support & Control/Physical Securities team located in Germany is the processing of trustee approvals, physical securities and fund events instructed by German depositary and custody-only clients. The team in Germany is not involved in any account opening or client onboarding processes.

    Activity is solilimited to the following applications/systems: DTE, GSP, Iron Mountain Connect, NEXEN as well as CBF Cascade and Client Exchange.

    Primary Responsibilities:

  • Processes account related transactions per scheduled events/client authenticated direction. Answers inquiries and resolves problems or issues. Assesses needs and suggests/promotes alternative approaches to service models.
  • Participates in straightforward product development, product enhancement, and system testing to ensure that products continue to accurately and efficiently process high value transactions. Solves problems based on an understanding and knowledge of the intricacies of the system.
  • Integrates in-depth area knowledge with a solid understanding of industry standards and practices to provide solutions to internal and external clients.
  • Manages situations which may require adaptation of response or extensive research according to internal or external client response.
  • Leadership:

  • May be responsible for allocating and checking work of support team members. May be responsible for specific supervisory review, training and approval actions.
  • Job Scope:

  • Contributes to the achievement of team objectives.
  • Education

    Bachelor's degree or the equivalent combination of education and experience is required.

    Fluent German language skills

    Experience

    years of total work experience is preferred. Experience in brokerage processing is preferred. Applicable local/regional licenses or certifications as required by the business.



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