- Supporting the definition of our target process, workflow and automation landscape and the development of our Claims' workflow and automation strategy as active contributor in our Claims automation & workflow team
- Delivering advisory services to all Global and local Reinsurance Claims functions with regard to defining and optimizing business processes and assessing potential system based and automated solutions
- Running end-to-end process workflow and automation projects by driving and managing challenging future projects within the Claims digital target picture initiative portfolio
- Taking-over end-to-end responsibility of loss systems and tools for Claims Management as Product Owner for Global ClaimsManagement of key digital claims projects (agile IT or hybrid implementation projects) including sponsoring, planning and execution - in a way that ensures user adoption & positive measurable outcomesEnsuring and coordinating effective change management support, key user involvement and needs analysis as well as daily user support and training materialTaking end-to-end responsibility of subprojects incl. sponsors plan, and execute in a way that will ensure user adoption & positive measurable outcomes
- Active stakeholder management, especially with Claims operational units
- Actively shaping the future global integrated system landscape
- Degree in a business and/or technical/information discipline or comparable qualification and several years of professional experience ideally hands-on experience in workflow or other tool implementations
- Experienced Product Owner (ideally in an agile environment) with proven track record in generating and delivering business solutions and acting as successful change agent
- Minimum of 3+ years of experience in business process change, transformation programs and process optimization in responsible project management positions
- Experienced in applying process & workflow definition and optimization methods, tools and frameworks preferably in a global environment
- Strong entrepreneurial personality and strong project management experience, with the ability to drive, track, and redirect activities according to priorities, risks and issues
- Ideally knowledge of Claims business processes in the insurance industry
- Strong team spirit and ability to act and prevail in a multi-complex environment
- Willingness to travel and business-fluent English (and ideally German)
- Diversity, Equity & Inclusion: we embrace the power of differences and are convinced that diversity fosters innovation and resilience and enables us to act braver and better.
- Continuous Learning: we believe that continuous learning is a key differentiator and critical for building new skills and accelerating growth.
- Career Mobility: we actively support career mobility, and our strong global and regional presence offers a wealth of career growth opportunities for you.
- Competitive salary: appropriate compensation for your high level of commitment.
- Retirement provision: state of the art in-house pension solutions.
- Work-life balance: promoting the compatibility of family and work in addition to overall work-life balance.
- Health management: focus on your physical and mental health far beyond legal requirements.
- Hybrid working: living the best of both worlds – we offer you a very flexible approach as well as the opportunity to work from abroad on an occasional basis.
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Product Owner Claims Process - Munich, Deutschland - Munich Re
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As the world's leading reinsurance company with more than 11,000 employees at over 50 locations, Munich Re introduces a paradigm shift in the way you think about insurance. By turning uncertainty into a manageable risk we enable fundamental change. Join us working on topics today that will concern society tomorrow, whether that be climate change, major construction projects, medical risk assessment or even space travel.
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