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Frankfurt am Main

    Mobile Phones IT Support - Frankfurt am Main, Deutschland - JLL

    JLL
    JLL Frankfurt am Main, Deutschland

    vor 4 Tagen

    Default job background
    Nebenberuflich
    Beschreibung
  • Providing mobile phones to JLL end users within the SLA's that are agreed with the business. This includes updating all systems with the asset data and ensuring all records are up to date
  • Providing day to day request fulfilment and troubleshooting activities and incident related to mobility devices, working of the incidents and requests queues.
  • Ordering and managing the stock of mobile phones within JLL
  • Completing BAU requests from the German business coming from our global ticketing system, ServiceNow
  • Assisting with the leavers process of Smartphones & Tablets
  • Assisting with the recycle and disposal of Smartphones & Tablets
  • Add new users, perform sim swaps, and ensure the telecoms records are up to date with JLL's designated telecoms provider
  • Reach out to the telecoms provider if there are connection issues
  • Responsible for ordering accessories and other end user computing technology that is below $10k

    • Knowledge of Apple iOS, Apple Business Manager & Microsoft Intune

    Location:

    On-site –Frankfurt am Main, DE

    If this job description resonates with you, we encourage you to apply even if you don't meet all of the requirements. We're interested in getting to know you and what you bring to the table

    Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL's recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.

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